BTN's What to Watch 2024

2024 What to Watch 05 - Will Pinnell - Distribution Revolution Not Just for Airlines

23 min · 14 de mar de 2024
Portada del episodio 2024 What to Watch 05 - Will Pinnell - Distribution Revolution Not Just for Airlines

Descripción

HRS SVP and Managing Director for the Americas talks with BTN Executive Editor Michael B. Baker about attribute based selling for hotels and why the retailing and personalization revolution won't be limited to the airline industry. How will distribution channels respond? What about booking tools? And can the industry keep up with the demands of business travelers? See omnystudio.com/listener [https://omnystudio.com/listener] for privacy information.

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episode 2024 What to Watch - Editor Roundtable artwork

2024 What to Watch - Editor Roundtable

BTN editors tackle some of the key issue facing the corporate travel industry today. Why has M&A activity in the travel industry slowed down? How do travel buyers maintain policy controls amid the direct push to travelers from supplier loyalty programs? Does proposed regulation for the U.S. credit card industry pose a threat to loyalty programs? How quickly will TMCs adopt AI technology? Will online booking tools ever be able to truly satisfy corporate travel needs? How is the corporate travel industry addressing accessibility needs? BTN senior editor Donna Airoldi, contributing editor Amon Cohen, managing editor Chris Davis, BTN Europe editor-in-chief Andy Hoskins and BTN Group editorial director Elizabeth West all join host and BTN executive editor Michael Baker to answer those questions and more. See omnystudio.com/listener [https://omnystudio.com/listener] for privacy information.

22 de mar de 202450 min