By Her Hands
Episode 6: In this episode of the By Her Hands podcast, the conversation centers around the meaning of hope and how it shapes personal growth, resilience, and leadership. Mark Hogg, Founder and CEO of WaterStep, shares powerful stories about building a mission-driven organization and overcoming rejection while staying committed to a long-term vision. They discuss how hope can serve as both a feeling and a conscious decision, especially during moments of uncertainty, stress, or self-doubt. Through personal experiences involving school, leadership, service, and global advocacy, you'll hear how hope is strengthened through community, faith, encouragement, and shared experiences. The conversation also explores the importance of empowering young women to pursue their dreams despite societal expectations and challenges. Hope grows when people support one another and choose optimism even during difficult seasons. Ultimately, the discussion reinforces that hope is not passive. It is an intentional mindset that can inspire action, resilience, and positive change in others. Episode Transcript Lydia: Hope doesn't feel the same for everybody. It changes depending on who you are and what you're going through. Sometimes, you're excited about the future and really believe you can make your dreams come true. Other times, it feels like everything is impossible. Hope can come and go that fast. When you have hope, does it change how you think, the way you act? Does it help you keep going when things feel heavy? Do you even need hope at all? In this episode, we talk about what hope feels like, when you're still figuring your life out and trying not to completely freak out. It's an honest conversation about the pressure, the confusion, the spiraling thoughts and the hopeful moments, both big and small, that somehow break through. Justine: You're listening to the By Her Hands podcast, a space where young women figure things out together, who we are, what we want, and the power we already carry. It's brought to you by WaterStep, a global leader in safe water innovation. Learn more about how women and girls are shaping healthier futures each by her own hands, at WaterStep.org. Lydia: Hello and welcome back to the By Her Hands podcast. I'm Lydia, and today I'm joined by... Lexi: …Lexi, Justine: And Justine. Lydia: It's good to be back in here and we have another guest with us today. Do you want to go ahead and introduce yourself, Mark? Mark: Oh man, it's great to be here. So thankful to have you guys invite me. My name is Mark Hogg and I am the Founder and CEO of WaterStep. Lydia: That is incredible. And we are very grateful that you decided to come out and spend your, what is it, Wednesday? Wednesday afternoon with us here recording this. Mark: I'll spend any afternoon with you guys. Lydia: Oh, corny. But today we're talking about hope and what hope means to each of us and not just the name. So Mark, what's your hope? Mark: I'd tell you, I think hope is an incredible word to imagine. Some people think it's a feeling. Some people wait for it to ebb and flow and wander through their lives and in out of their lives. Some people wonder what is the foundation for hope. I think it carries with it a tremendous need for thought and practice living out. But I think hope has the potential to really be a guiding force in our life, and it has been in mine. Justine: Wow, I really like that. The fact that you mentioned feelings, events, thoughts, living experience. And when I was getting ready for this discussion today, I was really reflecting on hope. What does it mean for me? And all it brought is feeling, right? It's a feeling that I keep asking myself, how do I carry that? Is it often, is it something that is being triggered or so on? So Lexi, what do you think? Lexi: Yeah, absolutely. I think it can definitely be triggered in sort of small events, but sort of turning into something big. So for me, this past summer, I did an internship at Norton in the ICU and my very first day I walked in and I saw about a 15-year-old girl, and she was completely unconscious, intubated, very, very sick. We didn't know if she was going to make it, and I was just like, wow, that could have been me. We go back the next day to the same unit. We see that same girl. She was extubated. She only had the tube in, she was sitting up, she had her hair braided and the nurses were taking care of her. And I was just like, wow, this is incredible. And it was just that moment to remind me to not give up and always have hope. So I think it's a feeling that can definitely be fleeting and sometimes it's like ebb and flow, like you said, Mark. But I think what I learned from that experience was to never let go of it and just to always keep it close to heart. Mark: I like the way you said that. I think it's a decision that you've got to come to a point in your life to make that decision. I am going to live a life of hope. You've got to have that foundation. For me, it's wrapped up in my faith and my trust that no matter what's happening, that there is something bigger than myself around me. I'll be honest with you, my day can shift. I'm a pretty emotional person if anybody knows me very well, so I can be up and down. So I can be great one minute, get a phone call and I'm just a poopy pants. But that's real different than hope. It's not how I'm wrapped up in the moment in what I'm feeling, but that I realize that no matter what's happening, I have the hope that life will eventually see me to a place that I can breathe, even if there's great tragedy and pain in the midst of that, that I will come through that. And I think we've all had those kind of experiences in our lives where we thought, will this ever end? Lydia: I've absolutely been there and I feel like right now I'm kind of in one of those states a little bit. Everything was, I mean, it was going well. And then I mean, I don't know what happened. My car, it's not working right now, so I have no car and prom is in three days and I need my car and I'm doing poorly on all of my tests. And I have three going on right now that are multi-days. And the hard part is that there's such big deals for me to graduate. I'm taking the AAPPEL and it's something for, so you can get your certificate of bilingual proficiency, and I've taken five years of Spanish and this test is kicking my butt and it's so, it's just a lot going on. And it's hard for me to keep track of everything and to remember eventually even in a week, so much of this will be over and I just need to keep hold onto that hope of it's a temporary feeling and it will end. The due date will come whether I'm ready for it or not, and I can get out of it. Mark: I like the way you're talking about that because I don't think hope is about looking through a magnifying glass. I think it's about looking at the horizon and realizing so much more, so muchbigger. There's so much things that we want to sweat, but I mean for those of us, I know all of us in this room that have been a part of bigger events in our lives and places where young ladies are lying in bed intubated, that we know things could be a whole lot worse than what we got. And I feel like that's living with people in those situations, reminding of myself, of where I've been and where I've come to that keeps me thinking without a magnifying glass, but on the horizon. Justine: That's very interesting that you say that, Mark. And let's not forget, you're the CEO, the founder of WaterStep, right? We're having that podcast today also because of the mission of WaterStep and the passion and the commitment that we have for betterment of lives, especially women and girls. And I can't help but ask you that question. Mark, everything that you just said is just so right. At the same time I look at the 30 years of WaterStep and I'm just like, how did you manage that Mark from the first day, the first time, the first minute you had that horizon, but at the same time you knew that you had it. I would say you have to get up every day or every hour to keep pushing. What is it like, and after so many years of doing that, what would be one thing that you would tell young people or everybody who's listening when it comes to hope and when it comes to achieving? Mark: I think that horizon-view has to be able to, and it takes practice, I think protect you from what other people say, from experiences that you have, from let downs or times of when you've failed somebody else. I mean, there's times when I've done very poorly in a relationship and I have felt a very deep sense of hopelessness with myself and what might happen in that relationship. I remember you were talking about the growth of WaterStep over the years, which happened many, many years before we even started. And in dreaming about that, I'll never forget, I met with these three men at a Denny's restaurant once a week, early morning, about 6:30, 6:00 in the morning. And they would kind of mentor me, and I was always excited about the chance of building an organization where it could have something to do with water and with young people. And so in the midst of that, there were other things happening in the city that we were a part of together. And I saw that driving to that central goal. Well, they wouldn't actually talk to me about investing in what we were doing. They wanted it to be something different. Mark, this is what it really needs to look like. And it really wasn't the vision that I had. And so I had a meeting with three other men. They met me at a restaurant and they said, Hey, we're really excited about what you're doing. We want to invest to get this thing started. We want you to work with the people. We want to be a part of this and we're going to invest thousands of dollars to get this jump started. And so I went back to those guys at Denny's. I could not wait to go to Denny's to see these guys. So I told them about the meeting and they said, what are you talking about? We had no thought. We don't know what you're doing. We had no thought that you would want to do this, and we don't support this at all. And one gentleman called me incorrigible, and as they were talking, they one by one, they left me at the table until I was all by myself. They all three had their time to yell at me and shout at me. And I was left there and tears started screaming down my face. And one of the things was I didn't know what incorrigible really meant, so I had to go home and look it up and the dictionary. But I realized this great sense of hopelessness in that moment. Marcia came home that afternoon and I was just. I'm sorry. Marcia is my wife. Yes, yes, absolutely. She's amazing. Strong woman. But she came home and found me that way. And I think what I've been able to do with my life is to just, when I'm told no, it kind of rubs something inside me that shoves me to the side and says, I'm going to fix this. And so it just took everything I said, I'm going to keep moving. And so that's that. Every day you get up in the morning and say, okay, this is the vision I've got. This is the hope I have. I'm going to figure out how I'm going to move through whatever happens. Lexi: So what I'm hearing from that is you are a visionary, you are a go-get it type of person. I feel like you always have hope. Even though those people were turning you down, you were still like, I'm going to go get this. That sort of makes me wonder. I feel like for me, I'm more of like a realist. Yes, I hope, but it's sort of a quiet hope. I feel like when I really want to get something, I'm scared that I might not get it. So I just sort of take a step back and yes, I'm hopeful, but I don't really want to tell anybody about it yet. It might not happen. So do you feel like hope is different for girls rather than boys? Mark: Well, that's a great question and as a man, I don't know that I can answer that. Lydia: I mean, I have the same kind of tendencies that you do. Mark. I can tell you recently with my school's radio station, we had the opportunity to go to New York for an award show. And my teacher was like, I don't know if this is going to work out. I don't really know. And I pushed and pushed and pushed for months, planned this whole trip, and we ended up with 48 hours in New York. I was sitting through a school board meeting just to make sure that they approved it. And emailing superintendent, I was like, we need to go. Here's what's happened. We've done it before and I need to make sure that this happens. Mark: But I don't know that that, back to what you were saying, Lexi. I think hope doesn't look the same in each of us. I don't think that what you're saying is not hopeful. And I don't think that I'm saying that I've never felt like you're feeling and describe that feeling. And I had hope in my life. So we've got to define hope for ourselves and find that foundation for me. Find that foundation for you where hope finally sits. When you're like, gee, I'm not sure if this is going to happen or not. And I've got to find somewhere to land that. And for me, I land that on my faith and I just realize that, okay, there's something bigger than I. God is here at work in a way that I don't understand, and I'll practice again and again and again in my life until I can finally, at least no matter how I'm feeling, I can't always trust my feelings. But no matter how I'm feeling that I know that that's reality for me. And I think that's exactly what you're talking about you do. It just doesn't come out of your mouth the same way, but you're doing it. You know what I'm saying? Justine: I want to be back on what you're saying, Lexi, in terms of what is hope for girls or women. And I want to say that the things that inspired me the most throughout my career in international development, it's when I was sitting with young women talking about their dreams and realizing it. And I remember that particular young girl or young woman in Senegal, she was the only mechanic student in a professional program. And everybody was talking about it. Everybody was talking about her, and she had the pros and the cons where she's a girl, why isn't she doing hair? And so on. And she just said, I dreamt about it. I've always been attracted to cars, to mechanic. My role models are my older brothers, my father and I wanted to do it. And I have so many other stories like that. And for me, hope in young women that are connected to their dreams, it's game changer. It's a game changer because it's always inspiring. It's always a first. But the side part for me is that they have to go against so many standards and norms. And for me, it's listening to all of you, especially you Mark, and the fact that it's about not giving up. It's about not taking no for an answer. Really, It drives the point home in my mind, it's as a woman, it's really what it is about. Because so many women and girls will hear, no. Will hear that, oh, this is not how it's done. And I have so many moments where I was told that when you get to leadership and you're just like, everybody's expecting you to do it like everyone else, and they're like, oh, this is not how we do it. And then you're like, okay, but I'm going to be the first one. Why? Because I have a horizon. Why? Because I believe in myself and I have a dream. And I think that's also what hope is about. It's just not letting go of your dream and just keep pushing. Mark: And that hope that you're talking about and that dream, whatever that is, and that foundation that we're talking about, it will transcend to that time that you're waiting, gee, is this going to happen? Because isn't that in that the middle time right there? Is it going to happen? Is it going to not? I mean, that's where the hope really, that's where you're banking on it and the glass is half full or the glass is half empty. Well, in a little bit of time you'll figure out if the glass is going to be drained out empty or if it's going to be filled up. You just got to be able to hope in the midst of that. Lexi: Absolutely. I think we've all been saying it in different words, but hope is a choice. Yes, it's a feeling, but at the end of the day, it's you waking up every single day and choosing to be hopeful, choosing to see the positive. And I think especially for young women, we do get told no a lot of times. And sometimes society tells us our dreams are silly or that's not what you're supposed to be doing. But I think having a support system around you can help you keep that hope and wake up every day and choose it again and again. _________ Before we continue with our episode, let me take a minute to remind you that by her hands is a global program empowering women and girls through safe water access, menstrual health management and economic opportunity. The program and this podcast are brought to you by WaterStep. Together, we believe that when a young woman can protect her own health, she leads. When she leads, her family thrives. And when her family thrives, her whole community grows stronger. Learn more about how women and girls are shaping healthier futures each by her own hands, at WaterStep.org. ________ Lydia: I think hope has become the fire or I think hearing no has become kind of a fire under me. And just in that kind of hope with, if I hear, oh, well, I don't know if that's going to work. I'm going to make it work now. You said the words, now I'm going to make it work. So I completely, I get it. I get it. And in a weird roundabout way, even though everything right now for me kind of feels like it sucks, I still sitting here can remember, okay, it's really not that much going on and I have a lot of good happening and I just need to keep hanging on. Justine: And it's worth it. It's worth it to keep pushing because the end is just what you want. So it's worth it fighting for. And also to me, the other side of us feeling hope and working from it, it's for it, it's also the fact that we need to realize that people are watching, people are listening, and we are giving them hope just by achieving, just by pushing through. And I'm going to come back to you, Mark, because I started with how did you get here? But at the same time, the work that is being done with WaterStep, it's also bringing hope to others. Right? And I think that hope is just encompassing. It's about what I'm feeling, what I want to do, how I'm doing it, but also what it brings to others or what it inspires others to continue having hope and go for it. Mark: It's magnified in each other. It can bring it to somebody else, and it grows in somebody else. Justine: I love that. I love that. So it becomes a responsibility. And I think that just thinking about the others, I wonder how we can amplify, magnify because it's so big. It's so beautiful that we can just keep it for ourselves. Lydia: My mom always jokes and she's like, Lydia, you give me hope for the future. Your generation gives me hope for the future and everything. And I don't know what she did when she was little. I don't know what her generation was up to, but she's always talking about how when she sees my friends, me taking care of my friends or them taking care of me when my car was down, Yara took me to school every day for a month and a half, the first time my car was down. So when she sees that and when she sees everybody coming out to support the local events that we have and how the community comes together in support of people, she's like, this really gives me hope. It's one of her sayings, hope for the future and maybe everything will be okay. So I think to talk, I mean, hope is such a big idea and there's a lot of really big thoughts with what is it and how do you understand it? But to be able to experience it, a lot of times I feel like we feel just hopeless. It's not until you really sit down and look at your life that you remember that you have, that you really do feel hope, even though it's coming out of you as kind of doom and despair. And maybe I'm just sad over my car, but I really do feel like I forget how much good is going on, and I forget that I have such a reason to push and have hope for my future because of everything, everything else. You can't let the good outweigh the bad for that. Lexi: Absolutely. That just makes me wonder of how do you give that hope to your mom? What do you do that makes you feel that way? How do we give hope to other people? And I feel like for me, it's seeing the smiles on people's faces when I know that I've built them up, smiling at somebody in the hallway, giving them a hug, asking them how they've been. Just really strengthening that community. Even going to the UN, even my presence at the UN was so powerful to those women. They were like, your younger generation gives us hope. It's just being in community with one another and making sure you're always inclusive and just trying to make it as positive as you can. Justine: I love what you just said. First of all, Lydia amazing. Like you giving it to your mom. I think kudos to you because moms are tough. Sometimes, it's not that what you hear, so incredible. And Lexi listening to you, I'm like, how can we give hope to others? Encouragement, compliment, feedback, just telling them that we see you in everything they do. I think that's powerful in itself. And then I was listening to you and reflecting back on all the episodes that we've had, the guests that we've had, I remember Faith talking to us about everything she did for her community [https://youtu.be/MdmnNrCPPro?si=oJ4h31YzL2ghGvfO], the role modeling, what she set out to do, and I'm pretty sure that she gave hope to her community to a level we can't even understand. Doreen talked to us about how she rose from her sickness and just started doing incredible things [https://youtu.be/uDkLPuVE93Q?si=7OTpsZNyfhylnLVy], showing that you can rise from anything that puts you down. It's all about what we were saying, again, not giving up. So for me, really hope is just making sure that everybody sees you and that you see them as well in terms of what you're doing and make sure that it's momentum that is continuing. Right? Mark, do you feel like the same? Mark: Yeah, and I think what you're saying is it reminds me of kind of this ancient Jewish thinking where the story of the Jewish people is in a circle, but the circle kind of loops around on itself, and it's all about memory. And the role that we can play in each other's lives is remember when, and you remember when that thing happened and we shared that thing and it was so great? And remember when that happened and we pulled out of that or remember this? And I think that's the great thing about in relationship with each other, we share memories. And a lot of times, all I just need to be is reminded that this ain't going to be here forever. And we've been through this together before. I just need you to say, remember this? Justine: Wow. We have been through this together, sharing memories. And By Her Hands, it's also, and it's self-hope. It means for me just sitting here having this podcast talking to you guys. And I'm hoping that so many young girls and women will be listening to us. And one thing that I want to tell them when they're listening, please, please, ladies, share everything you know. Share your challenges. Share your successes. Share what you're going through because you never know who's going to listen, who's going to hear it, and the hope that you'll bring them. Last time we were talking, we were on a panel, Lexi and Lydia, and one of the questions that the ladies ask is, okay, what is it that you expect from us? Or what are you waiting from us? And I think one of you said that, don't think it's not happening. Whatever happened to you before is not happening to us young generation. And it stuck with me. It stuck with me. I remember you saying that. I believe in it. I think for me it's a great path to build hope. Lydia: And I mean, that reminds me of my favorite thing, the butterfly effect. I love the butterfly effect. And anytime something goes bad, anytime something goes bad, I'm just like, yes, I'm very, very late to school. But if I had left earlier, maybe I would've gotten a car crash and died. So, thank you butterfly effect for saving my life today. And it's just, I mean, everything you do, and whether it's, but really, I mean the positive stick with people more than a negatives, I feel, and everything you do can just inspire those around you. Justine: Absolutely. Lydia: And I hear so much because I do this and I do my charity work because it's fun. And when I look back or when I go, like I did, I had a goat yoga one weekend, and this elderly woman, I was walking through wrangling goats, as one does. And she was like, Lydia, I saw your article in the paper and I just am so impressed by what you've done and all this stuff. In the moment, I was like, okay, that's great, ma'am, but there's a goat peeing on your yoga mat. And I'm kind of trying to take care of it. But looking back, I can see that just because of my youthfulness and even my being a girl and being able to do these things, and it inspired so much hope in her that she had to share it. She had to buy the ticket and come there and tell me that. So it's really just you give hope through your actions. If you can do it, then why can't someone else? Justine: You're really changing my idea about hope. Like this discussion, you think hope is I'm waiting for the thing to happen, but it's not a moment. It's really a process, a mindset. It's your environment is what you want to set out, what you set out yourself for. How do I say what you're set out to do, what you want to do? How do you involve others? How do you encourage? How do you share? Yeah. I felt like hope is can be anything we want it to be as long as it gets you to where you want to go. Right? Lexi, would you say? Lexi: Absolutely. I think it's a choice. It's a mindset. It's choosing to wake up every day wanting the best for you and wanting the best for everyone around you. I think. How can you give hope? You can tell your story, build community, lift each other up, be positive because you never know how it's going to impact somebody else. Justine: And enable optimism. Mark: Absolutely. Absolutely. Justine: So Mark, what's your hope? Mark: So I have the great honor and pleasure of working with you all and a large group of people. And all of our hope is to live the day to see that no child die of waterborne illness. And that mantra carries me through so much. And I think with a vision that we all have, the moments, the opportunities, the time that we can spend trying to figure out what our vision is for our life, what our ideas for our life, what's most important for our life and the why of our life. That really helps build that foundation that we were talking about earlier. It infuses things to kind of be stuck. It gives the stickiness to the foundation that we have. And so my hope is just spending my life with this great group of people, trying to make sure everybody's drinking safe water. Justine: I want to go around the table and just ask everyone these questions. What do you feel hopeful for Lydia? What is it that you hit? Lydia: That my car repairs won't be too expensive. Justine: Absolutely. Lydia: No, I hope, I mean, with so much going on, I have this big long list in front of me because it's been driving me insane. I had to just write everything out to get it out of my head. I just forget that it's really, it's just in the moment. And I take it day by day and each day, okay, I don't have to worry about my dorm right now because I've already applied for housing and I can't do anything now. I just have to wait until the day and then I can worry about it. So just take it each day. And I have hope that tomorrow I'll do well at my AAPPL exam and my calc pretest. And I hope that Friday my hair will come out good. And Saturday I'll have fun at prom. I can't put too much stress on what's so far ahead of me, which I keep putting on this list even. And then I look at it and I'm like, well, it's not a problem for right now. Justine: I love it. So you remain hopeful. Lydia: I hope for tomorrow. Justine: So just take it one more step at the time. Nice. Lexi, what are you hopeful for? Lexi: I'm hopeful that I continue to just wake up every day and choose to see the good, choose to be positive, saying through things I'm grateful for every day, and really trusting in God's plan for me that I'm going to get to where I need to be. Mark: I'll tell you, listening to you reflect on your trip to the United Nations and how you said that just changed something in you. It brought something. I think that's a good thing to remember for us also, is sometimes we can have an experience that if we want to, we can take that experience, apply it to our foundational structure of hope, and then carry that forward, which I think you've done a great job with that. Lydia: And Justine, what's your hope? I know you tried to, can't go around the table and put us on the spot and then be like, no, no, I don't want to answer the question. I just asked all of you. Justine: I thought I nailed it. Mark: She started ringing her hands. I'm worried now. Justine: Yeah. Well, I'm hopeful that we keep having these spaces to talk about it. To remind people that it's okay when things don't work the way they're supposed to or when things happen that you weren't expected because it's not the end of it. And when I say that, also thinking about the intention of our discussions, the empowering what young women, giving the hope to girls around the world. I just want so many people to be listening to us and to find a word, to find a story, to find anything that will get them going and taking it one step at a time. I really love that. And having your foundation and waking up, being intentional about seeing the good every day. I'm just taking it all. I'm just taking it all. So I'm hopeful, and I'm hoping that this is going to impact as many people as possible around the world as we discuss and we share our own stories, I guess. Thanks for putting me on the spot. Yeah. Lydia: See, that was, did you survive? Justine: I'll come back to you on that. I'll go back to you. Mark: We hope she's growing. Just so she's growing. Justine: I hope I survived. Yes. Lydia: Well, I hope you all had fun today. So thank you all for this fun conversation. Mark: It's an honor being here. Thanks for having me today. Justine: Thank you, Mark, for joining us. Mark: Thank you. Appreciate you all. Great women. Great strong women. ___________ Lydia: Thanks for hanging out with us on the By Her Hands podcast. We hope you enjoyed this show and that you're leaving with a little more hope than you came with. Remember, you already carry more power than you think. Justine: You've been listening to the By Her Hands podcast brought to you by WaterStep. Around the world. Girls carry so much responsibility, hope, and the work of caring for their families. WaterStep equips them with tools and training that help them protect their own health, support their schools, and lead change in their communities. When girls have the tools they need, their power isn't something they search for, it is something they carry. Learn more about how girls everywhere are shaping their futures, each by her own hands. And if you want to explore more about finding hope in your own story, or giving hope to others, visit WaterStep.org. Disclaimer: Listeners are reminded that the ideas, opinions, and information expressed on the by her hands podcast belong solely to the guests and do not necessarily reflect the views, policies, or positions of WaterStep, its staff, partners, donors, or affiliates. This podcast is provided for informational and educational purposes only, and is not intended as professional advice of any kind. Water assumes no responsibility for actions taken based on the information provided. For more information about WaterStep Website: www.WaterStep.org [http://www.waterstep.org/]
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