EP146: Enabling Capability and Proving Adoption Training & Data-Driven Reporting

EP150: Staying Operational: A Banking Technology Playbook for Uncertain Times

In the face of rising geopolitical risks, banking technology is experiencing unprecedented pressure. In this CedarView Podcast episode, we unlock how banks must adjust their technology strategies to maintain operations and mitigate new risks, including cyber threats & supply chain disruptions. We cover practical strategies for resilience, such as strengthening business continuity plans and securing payment infrastructure. The conversation also explores the growing importance of stress-testing systems for simultaneous disruptions and adapting fraud detection to new challenges.  Banks that take action now to safeguard their operations will be in the best position to thrive in uncertain times. Tune in for insights on turning technology challenges into long-term strengths during times of disruption.

EP149: Steering Stability: Executive Playbook for Uncertain Times

In this episode, we dive into the evolving role of leadership during times of geopolitical instability. We discuss how businesses can build resilience through proactive strategies and forward-thinking planning. With risk levels rising globally, companies must act swiftly to secure their financial stability, maintain customer trust, and redesign supply chains for durability. The conversation emphasizes key strategies such as enhancing liquidity visibility, protecting core capabilities, and driving proactive communication with stakeholders. Leaders must also anticipate future opportunities, from new trade routes to talent acquisition, ensuring their organizations are ready to thrive amidst disruption. Tune in to understand how effective leadership can turn today's challenges into tomorrow’s growth opportunities.

EP148: Navigating Uncertainties: Strategic Bank Playbook

In this episode, we explore how geopolitical tensions in West Asia are reshaping the operating environment for banks across the region. Energy shocks, trade disruptions, and rising logistics costs are already affecting liquidity, funding, and credit flows, while sectors such as shipping, aviation, retail, and real estate face immediate pressure - creating ripple effects across bank balance sheets. We unpack how stress is emerging on both sides of banking operations: asset quality is impacted by disrupted supply chains and corporate cash-flow strain, while liabilities face volatility due to mobile deposits and shifting investor sentiment. The episode concludes with a strategic playbook for banks - focusing on liquidity readiness, digital resilience, proactive risk monitoring, and stronger client engagement to help navigate uncertainty and prepare for recovery.

EP147: Turning Transformation into Human Impact

Two pillars consistently determine the success of change initiatives: Impact Assessment and Communication Strategy. Clarity begins with impact. Through structured workshops with departments and process owners, we define what will change, how responsibilities will evolve, and which personas will be affected. This results in a formal Impact Assessment Report outlining key changes and training priorities. Communication must then be intentional, not reactive. Messages should be crafted with precision, delivered through appropriate channels, and validated for clarity and accuracy before release. When impact is clearly defined and communication is disciplined, change ceases to feel ambiguous. It becomes structured, understood and significantly more likely to be adopted successfully across the organisation.

EP146: Enabling Capability and Proving Adoption Training & Data-Driven Reporting

Training strategy and data-driven reporting must operate as an integrated system in effective change management. Training cannot be generic — it needs clear ownership, structure and alignment to impact. We define accountability carefully, with Learning & Development leading process training and software suppliers delivering technical capability. The approach is tailored based on impact assessments, user personas and rollout timelines, ensuring clarity and execution discipline. However, training alone does not confirm adoption. Data-driven reporting validates progress by measuring both perception through surveys and behaviour through attendance metrics and system usage data. This feedback loop is critical. It ensures change is not simply communicated or trained, but embedded into daily operations and sustained through measurable behavioural outcomes.