Dispatch Demystified: Inside Chicago 911

Dispatch Demystified: Inside Chicago 911

Imagine 20,000 calls per day. On average, that's what Chicago's Office of Emergency Management and Communications (OEMC) is handling, from minor disturbances to life-and-death situations. And as a decorated 911 dispatcher with nearly 30 years experience, Amy Lovell's insight and contributions have helped shape the way police and fire teams respond. A go-to dispatcher for any major event where the eyes of the world are on Chicago — from parades to protests — Amy has won Illinois' Telecommunicator of the Year award twice, specifically for her professionalism and leadership during 2024's Democratic National Convention and the NATO Summit of 2012. Joined this week by Ozinga's Health & Safety VP Adam Pummer and Safety Manager Steve Lindley, Amy helps us learn what to expect on the other end of the line in an emergency, and how she's mentoring the newest generation of dispatchers. Full video of this conversation is available at http://ozinga.com/podcasts [http://ozinga.com/podcasts]. Follow Amy Lovell: https://www.linkedin.com/in/amy-lovell-b41b9740/ [https://www.linkedin.com/in/amy-lovell-b41b9740/] Connect with Chicago OEMC: https://www.chicago.gov/oemc [https://www.chicago.gov/oemc] Follow Adam Pummer: https://www.linkedin.com/in/adam-pummer-csp-asp-chst-943835a/ [https://www.linkedin.com/in/adam-pummer-csp-asp-chst-943835a/] Follow Steve Lindley: https://www.linkedin.com/in/stevelindleycsm/ [https://www.linkedin.com/in/stevelindleycsm/] Connect with Ozinga: http://ozinga.com [http://ozinga.com] --- Founded in 1928, Ozinga is a fifth-generation, family-owned American company, leading the industry in ready mix concrete, energy and logistic solutions. From small town driveways to stadiums and skyscrapers, our purpose is to make a positive impact on individuals, their families and our community for generations. Each episode of Chasing Zero explores the real stories, strategies and innovations that drive us toward one powerful goal: Zero incidents and zero injuries.

Why Walsh Construction Puts Its People First

Having been in construction since his teens, Hank Botterman has seen every angle of the industry and has remained a leader in safety culture for decades. As former Health & Safety Director/VP of Walsh Construction — a consistent recipient of major industry safety awards and named by Forbes this year as one of America's best large-scale employers — Hank has been central to the company's ongoing strong safety performance and large-scale project delivery excellence, including a new multi-billion dollar data center campus for Microsoft in Mount Pleasant, Wisconsin. This week, he joins Ozinga Health & Safety VP Adam Pummer to talk about his journey, why his approach to elevating the perception of risk has worked over the years, and why "people don't care how much you know, until they know how much you care." Full video of this conversation is available at ozinga.com/podcasts [http://ozinga.com/podcasts]. Follow Adam Pummer: https://linkedin.com/in/adam-pummer-csp-asp-chst-943835a/ [https://www.linkedin.com/in/adam-pummer-csp-asp-chst-943835a/] Follow Hank Botterman: https://linkedin.com/in/hendrik-botterman-b04628195/ [https://www.linkedin.com/in/hendrik-botterman-b04628195/] Connect with Walsh Construction: https://walshgroup.com/ [https://www.walshgroup.com/] Connect with Ozinga: http://ozinga.com [http://ozinga.com/] --- Founded in 1928, Ozinga is a fifth-generation, family-owned American company, leading the industry in ready mix concrete, energy and logistic solutions. From small town driveways to stadiums and skyscrapers, our purpose is to make a positive impact on individuals, their families and our community for generations. Each episode of Chasing Zero explores the real stories, strategies and innovations that drive us toward one powerful goal: Zero incidents and zero injuries.

Ready Mix Round Table, Part 2

In the second half of a two-part discussion, Ozinga co-workers Mick Jansey (ready mix driver), Caleb Callaway (safety trainer) and Bill Cheeks (safety manager) speak with Ozinga Health & Safety VP Adam Pummer about how safety culture has improved over the years, the tech upgrades that have assisted that process and what exactly makes a top driver. Plus, obstacles and near-misses they've encountered in their respective careers. If you missed Part 1, make sure to go back in our feed and check out that conversation as well. Full video of this conversation can be found at ozinga.com/podcasts. [https://ozinga.com/podcasts/#chasing-zero] Follow Adam Pummer: https://www.linkedin.com/in/adam-pummer-csp-asp-chst-943835a/ [https://www.linkedin.com/in/adam-pummer-csp-asp-chst-943835a/] Connect with Ozinga: http://ozinga.com [http://ozinga.com/] --- Founded in 1928, Ozinga is a fifth-generation, family-owned American company, leading the industry in ready mix concrete, energy and logistic solutions. From small town driveways to stadiums and skyscrapers, our purpose is to make a positive impact on individuals, their families and our community for generations. Each episode of Chasing Zero explores the real stories, strategies and innovations that drive us toward one powerful goal: Zero incidents and zero injuries.

Identifying Aches vs. Injuries, via The Chicago Fix

With over two decades of experience providing medical care to athletes of all stripes, Dr. Sargon Benjamin Odisho founded The Chicago Fix in 2016, combining chiropractic care, physical therapy, sports rehab and other services. But what sets Dr. Odisho's company apart is its mobile unit, which allows him to provide worksite wellness and on-the-job care in industries like construction, which is how he began working with Ozinga in 2022. His expertise -- partnered with equipment on the bus -- has led to significant efficiency improvements and less injuries. During today's conversation, led by Ozinga Health & Safety VP Adam Pummer, Dr. Odisho defines his approach, and provides information about how and why our bodies indicate pain, and what can be done about it before minor issues become major setbacks. Connect with The Chicago Fix: http://chicagofixmobile.com [http://chicagofixmobile.com] Follow Dr. Sargon Benjamin Odisho: https://www.linkedin.com/in/dr-sargon-odisho/ [https://www.linkedin.com/in/dr-sargon-odisho/] Follow Adam Pummer: https://www.linkedin.com/in/adam-pummer-csp-asp-chst-943835a/ [https://www.linkedin.com/in/adam-pummer-csp-asp-chst-943835a/] Connect with Ozinga: http://ozinga.com [http://ozinga.com] --- Founded in 1928, Ozinga is a fifth-generation, family-owned American company, leading the industry in ready mix concrete, energy and logistic solutions. From small town driveways to stadiums and skyscrapers, our purpose is to make a positive impact on individuals, their families and our community for generations. Each episode of Chasing Zero explores the real stories, strategies and innovations that drive us toward one powerful goal: Zero incidents and zero injuries.

Ready Mix Round Table, Part 1

In the first half of a two-part discussion, Ozinga co-workers Mick Jansey (ready mix driver), Caleb Callaway (safety trainer) and Bill Cheeks (safety manager) speak with Ozinga Health & Safety VP Adam Pummer about creating stability in an unstable environment, with a day-to-day schedule that's constantly changing. With 65+ years combined industry experience between them as drivers, they'll also educate us on what new hires should expect in their line of work, and how attitude, work ethic and a safety-focused mindset lead to success. Full video of this conversation can be found at ozinga.com/podcasts [https://ozinga.com/podcasts/#chasing-zero], with the second half airing soon. Follow Adam Pummer: https://www.linkedin.com/in/adam-pummer-csp-asp-chst-943835a/ [https://www.linkedin.com/in/adam-pummer-csp-asp-chst-943835a/] Connect with Ozinga: http://ozinga.com [http://ozinga.com/] --- Founded in 1928, Ozinga is a fifth-generation, family-owned American company, leading the industry in ready mix concrete, energy and logistic solutions. From small town driveways to stadiums and skyscrapers, our purpose is to make a positive impact on individuals, their families and our community for generations. Each episode of Chasing Zero explores the real stories, strategies and innovations that drive us toward one powerful goal: Zero incidents and zero injuries.