COMMSversations Podcast With Enrico Dinges
In Episode 4, we dive into a compelling conversation with Julie Ann Whitten [https://www.linkedin.com/in/juliewhitten/], change management consultant and author of the insightful new book, The People Stack: Why Change Fails (and What Actually Fixes It). Available here: https://www.amazon.com/dp/B0H18SB1P1 [https://www.amazon.com/dp/B0H18SB1P1] For a deep dive into the story behind the book visit: https://www.linkedin.com/pulse/i-didnt-set-out-write-book-survive-julie-ann-whitten-ytb8e [https://www.linkedin.com/pulse/i-didnt-set-out-write-book-survive-julie-ann-whitten-ytb8e] For help with organizational change or speaking opportunities visit: Julie Whitten Consulting | Empower Change Today [https://www.juliewhittenconsulting.com/] The conversation delves into the challenges of organizational change and the factors that contribute to the success or failure of change initiatives. It explores the importance of understanding the human side of change, the role of leadership, communication, and the significance of resistance as valuable data. The discussion covers the challenges of change management, including recognizing resistance, change fatigue, and the impact of technology on people. It also explores the importance of the people stack framework, user experience, and the role of communications in driving behavior change. Trust, leadership, and the key behavior for leaders to adapt are also discussed. Takeaways * Understanding the human side of change is crucial * Visible sponsorship and leadership are key to successful change initiatives Recognizing resistance is crucial * Trust and transparency are essential for successful change management. Chapters * 00:00 Understanding Change Management * 07:17 Visible Sponsorship and Leadership * 17:32 The Role of Communication in Change * 23:27 Resistance as Data and Information * 30:01 Tech Stack vs. People Stack * 41:37 Communications and Behavior Change * 47:25 Trust and Leadership
4 episodios
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