Counter Errorism
Get to know Steve: Profile https://www.linkedin.com/in/experiential [https://www.linkedin.com/in/experiential/?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3BnawTquzdSdukJEdKT31ERA%3D%3D] Email: steve@outdoorrisk.com [steve@outdoorrisk.com] Books: Safety Science for Outdoor & Experiential Education [https://www.amazon.com/Safety-Science-Outdoor-Experiential-Education/dp/B0GC5MRRLK/ref=sr_1_1?crid=365LHCST8K0G8&dib=eyJ2IjoiMSJ9.CjIfRaHq8i3IRCCH6k1dIn-KS62oGoEvzAnMPLVD-z5V6whP17w8fYZtEmj90gwsODb6Bng94WaaMZmS_V6cGw.oHKcTbY7umgNhVDGW1RcSjXicSOTAAhTB4EceNyJ9jY&dib_tag=se&keywords=steve+smith+the+science+of+safety+lucky+or+good&nsdOptOutParam=true&qid=1776633702&sprefix=steve+smith+the+science+of+safety+lucky+or+good%2Caps%2C487&sr=8-1] Beneficial Risks [https://www.outdoorrisk.com/beneficial-risks] Website: https://www.outdoorrisk.com/ In his appearance on the Counter Errorism podcast, Steve Smith shared practical strategies for improving organizational learning, focusing heavily on how we view, report, and learn from risks. Here is a short synopsis of his key lessons: * Defining "Normal": To effectively identify and learn from incidents and near misses, organizations must first clearly define what "normal" looks like. What is considered a normal occurrence for an experienced team might be a serious near miss for a novice group. * Removing Barriers to Reporting: Smith successfully increased near-miss reporting tenfold by reframing them as "Threshold Zero" events to remove the fear of punishment. He also learned that reporting systems must be as simple and barrier-free as possible, asking just the basics (who, what happened, what did we learn) rather than forcing workers through cumbersome databases. * Categorizing Event Data: He advocates for tracking four specific categories of events: Incidents, Near Misses, Safety Success Stories (times when interventions or systems worked perfectly), and Learning from Everyday Work (system improvements drawn from repeated daily challenges). * Asking "Were we lucky or were we good?": Instead of waiting for a tragedy to trigger an investigation, teams should proactively debrief successful tasks by asking if they succeeded due to skill or mere luck. This helps uncover hidden hazards that might be lurking within everyday successes. * Risk Optimization over Risk Avoidance: Finally, Smith points out that our goal shouldn't always be the complete avoidance of risk. By shifting the focus to "risk optimization," organizations can embrace beneficial risks that help workers grow, adapt, and build capacity. Note an error in conversation: James says "Yosemite" but meant "Mount Diablo" in California Please check out the amazing people doing amazing things on these podcasts we listen to and love: * Leading Safely Podcast [https://podcasts.apple.com/au/podcast/leading-safely-with-georgina-poole/id1629261578] with Georgina Poole * Were We Lucky, or Were We Good Podcast [https://www.linkedin.com/company/were-we-lucky-or-were-we-good-podcast/?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base%3B4yyzCFj5Q1Gs8VLZ7sNCQg%3D%3D] with Steve Smith * The Safety Bros [https://www.thesafetybros.com/] with Brad and Dan Ruiz * Punk Rock Safety [https://podcasts.apple.com/us/podcast/punk-rock-safety/id1737870716] with Dr. Ben Goodheart, Dr. Dave Provan, and Dr. Ron Gantt * Counter-Errorism in Diving: Applying Human Factors to Diving [https://www.thehumandiver.com/podcasts/counter-errorism-in-diving-applying-human-factors-to-diving]with Gareth Lock * How Did It Make Sense? [https://www.humaninthesystem.co.uk/podcasts/how-did-it-make-sense#:~:text=it%20make%20sense%3F-,'How%20did%20it%20make%20sense%3F',to%20follow%20a%20similar%20format.] with Gareth Lock * The HOP Nerd [https://www.thehopnerd.com/podcast] with Sam Goodman * A HOP Podcast (With No Name) [https://www.hoppodcast.com/episodes]with Andrea Baker and Matt Florio * Health & Safety Conversations [https://shows.acast.com/health-and-safety-conversations] with Tom Bourne * Pre-Accident Investigations [https://preaccidentpodcast.podbean.com/] with Todd Conklin * Safety on Tap [https://www.safetyontap.com/episodes/] with Andrew Barrett * Hop Into Action [https://redcircle.com/shows/hop-into-action-podcast-series] with Brent Sutton * The Safety of Work [https://podcasts.apple.com/us/podcast/the-safety-of-work/id1487405500]with Dr. David Provan and Dr. Drew Rae * Illusion of Safety [https://iosafetypodcast.podbean.com/] with Allison Short, Joshua Russell, and Gabe Encarnacion * Be Empowered [https://podcasts.apple.com/us/podcast/be-empowered-the-podcast/id1811696502] with Dr. Santoshi Billakota and Dr. Shahla Moghbel * (Not HOP-related, but an AMAZING untold history podcast) The Missing Chapter Podcast [http://www.themissingchapterpodcast.com/]with Philip Horrender and Phil Schoff
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