Creating the World's Best Client Experience
Alison reflects on the first Retreat Industry Forum, which was created for retreat leaders after realizing there were few dedicated industry events. She shares how the forum was planned and how much value was placed on in-person connection, better conversations, and follow-up. She also recaps the main themes from the program, including pricing, sustainable retreat positioning, advertising, legal issues, sales, leadership, AI, SEO, and retreat logistics. She shares about her talk on retreat promises, where people buy the specific outcome and identity shift, not just the itinerary. Alison finishes with reflections from attendees and the VIP day, which went deeper on SEO prompts, pricing, and retreat promise work. She closes with her takeaways that the work reflects our own journey, the retreat industry needs more community and structure, and being in the room can create opportunities. HIGHLIGHTS: 1:15 Forum Origins and Big Ideas 4:36 In-Person Changes Everything 6:57 Holding the Vision 9:30 Welcome Reception Begins 11:17 Make Five New Connections 21:55 VIP Dinner Sparks Collaboration 26:51 Three Key Takeaways 28:45 Community and Infrastructure 30:14 Say Yes to the Room mentioned in episode: Sancerre Retreat: https://sl1nk.com/dl0vfwk [https://sl1nk.com/dl0vfwk] SPONSOR: Cellev8 [https://cellev8.com/] Discount code: THEALISONK PODCAST WEBSITE & LINKS: Website [https://thealisonk.com/] | Facebook [https://www.facebook.com/alison.h.katschkowsky] | Twitter [https://twitter.com/ahkats] | Instagram [https://www.instagram.com/thealisonk/] JOIN The 360 CLUB [https://thealisonk.com/innovation-avenue-360] GET MY FREE 4 part Pop-up Podcast Series [https://thealisonk.com/the-retreat-id-method] JOIN Borderless Hybrid Innovators FB Group [https://www.facebook.com/groups/869889620262089] INNOVATION AVENUE: Fitness and Self-Care Revolution [https://www.facebook.com/groups/743439322342659/]
169 episodios
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