When Friends & Neighbors ask for free medical advice

How to Plan for Summertime Growth

In this episode of DPC Pediatricians, Phil and Marina discuss how DPC practices can use the slower summer season as an opportunity for growth and innovation. Phil shares his idea for an ADHD “tune-up” program focused on improving sleep, nutrition, exercise, routines, and school readiness before the academic year begins. They explain how DPC physicians have the flexibility to create specialized programs and provide more personalized care than traditional practices. The episode also focuses on physician sustainability and creativity within the DPC model. Marina describes a potential summer mental health program for parents and children centered on emotional wellness and family involvement. Throughout the conversation, Phil and Marina encourage physicians to use slower seasons to recharge, explore new interests, strengthen patient relationships, and build a more sustainable and fulfilling practice. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit dpcpediatricians.substack.com [https://dpcpediatricians.substack.com?utm_medium=podcast&utm_campaign=CTA_1]

Marina & Phil's practice updates

Episode Summary: This episode provides a detailed update from Phil and Marina as they reflect on the current state of their direct primary care pediatric practices. They walk through what it looks like to approach and reach patient capacity, and the operational and emotional shifts that come with that milestone. They share practical insights into how growth impacts day-to-day workflows, patient access, and key decision-making. A significant portion of the conversation focuses on hiring—one of the most complex aspects of scaling a DPC practice. They discuss considerations around bringing on additional physicians or team members, structuring compensation in a sustainable way, and ensuring alignment with the DPC model. The discussion highlights the importance of maintaining a strong cultural and philosophical fit as practices expand. They also explore the financial and operational implications of growth, including balancing increasing patient demand with preserving the personalized, relationship-based care that defines DPC. The episode offers a candid look at the tradeoffs involved in scaling, along with practical insights for navigating this next phase of practice development. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit dpcpediatricians.substack.com [https://dpcpediatricians.substack.com?utm_medium=podcast&utm_campaign=CTA_1]

Our favorite AI scribes and how to use them

In this episode, Phil and Marina explore how AI scribes are transforming everyday pediatric practice. What once required hiring and managing a human scribe can now be handled by tools that integrate directly into the clinical workflow. They share their experiences with different platforms and emphasize that there’s no one-size-fits-all solution—getting the most out of these tools requires some customization and experimentation. A key benefit is the ability to shift attention back to patients, with less time spent on the computer and more meaningful interaction during visits. They also discuss the importance of reviewing AI-generated notes for accuracy, along with the relatively low cost and accessibility compared to traditional scribes—especially for DPC and independent practices. Overall, AI scribes are quickly becoming a practical, patient-centered tool for improving efficiency while maintaining high-quality care. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit dpcpediatricians.substack.com [https://dpcpediatricians.substack.com?utm_medium=podcast&utm_campaign=CTA_1]

When Friends & Neighbors ask for free medical advice

Episode Summary: In this episode, Phil and Marina tackle the all-too-common (and often frustrating) reality of curbside consults from friends, neighbors, and anyone with your phone number. They unpack the emotional tension behind these requests—why they can feel draining, where boundaries get crossed, and how this dynamic impacts both physicians and relationships. More importantly, they share practical, real-world strategies for responding with clarity and professionalism—without damaging personal connections. If you’ve ever felt torn between being helpful and being taken advantage of, this conversation will hit home—and give you a better way forward. 👉 Read the full breakdown to learn how to handle these situations with confidence and protect your time, energy, and expertise. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit dpcpediatricians.substack.com [https://dpcpediatricians.substack.com?utm_medium=podcast&utm_campaign=CTA_1]

What Causes Attrition in Pediatric DPC?

In this episode of the DPC Pediatricians Podcast, Phil and Marina tackle a question every Direct Primary Care (DPC) pediatrician eventually faces: why do patients leave—and how often does it really happen? Drawing on five years of real-world experience, they unpack the truth behind patient attrition in a membership-based model. While DPC is known for its accessibility, strong relationships, and high-quality care, no practice is immune to turnover. But the reasons patients leave may surprise you—and they’re not always what you’d expect. From families relocating or experiencing financial changes, to shifts in expectations or misunderstandings about the DPC model, Phil and Marina break down the most common causes of attrition. They also explore a critical mindset shift: not all attrition is a failure. In many cases, it’s a natural and even healthy part of running a sustainable practice. The conversation goes deeper into how pediatricians can: * Set clear expectations from the start * Build stronger, longer-lasting relationships with families * Identify preventable vs. unavoidable attrition * Use patient departures as opportunities for growth and refinement If you’ve ever worried about losing patients—or wondered what attrition really looks like in a thriving DPC practice—this episode offers both reassurance and practical insight. Whether you’re new to DPC or years into your journey, this discussion will challenge your assumptions and help you build a more resilient, patient-centered practice. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit dpcpediatricians.substack.com [https://dpcpediatricians.substack.com?utm_medium=podcast&utm_campaign=CTA_1]