Ecom Growth Insider
Most brands doing $1M/month are pulling $2K from their post-purchase funnel. Nizar Abdul-Halim comes in and turns that into $100K to $200K. Same brand. Same traffic. Same products. That's not a tweak. That's a profit center that was sitting there the entire time, completely ignored. Nizar has been in ecommerce for almost a decade. He's run his own stores, built and sold an ad agency, and deployed over $100M in paid ad spend (at one point, $2.5M a month). Today his entire focus is what happens right after someone buys, and he's built the infrastructure to prove it's one of the most leveraged plays in ecom. In this episode, we get into the full post-purchase system: how it works, how to test it, and why most brands are leaving 10 to 15% of their revenue on the table at gross margin. What you'll learn in this episode: * Why post-purchase revenue hits different (it's all gross margin, meaning it drops straight to profit) * How Nizar structures funnels for one-time buyers vs. returning customers, and why the messaging is completely different * Why he always upsells the most expensive product first (and why conversion rates go up down the funnel, not down) * The metric most brands track wrong: RPV vs. PPV (Profit Per Visit) * His 5-bucket testing framework: products, pricing and offers, angles and copy, UI, and segmentation * How advanced brands build 15 to 20 separate customer journeys inside a single post-purchase setup * The quick win you can do this week using Shopify Sidekick to find your best upsell product in 10 minutes Timestamps: 00:00 Intro 00:34 How Nizar discovered post-purchase as the real growth lever 01:28 Why break-even brands can become cash flow positive on day one 06:46 The moment he shut down the ad agency and went all-in 09:27 What founders actually misunderstand about post-purchase 12:00 How success metrics change depending on the business model 16:07 One-time buyer strategy vs. returning customer strategy 18:35 What post-purchase should realistically contribute at your revenue level 21:28 The 3 layers: cart, checkout, and post-purchase (and the job of each) 26:04 Addressing the "won't this make my brand look cheap?" concern 29:50 How post-purchase works for premium brands that won't discount 31:20 RPV vs. PPV: why tracking the wrong metric kills your profit 34:22 Why the most expensive upsell goes first (with the data behind it) 36:35 How to price a post-purchase sequence for an $80 AOV supplement brand 41:42 The 5-bucket testing framework Nizar uses across 80+ brands 44:40 Advanced segmentation: building multiple customer journeys at scale 49:27 The 10-minute quick win using Shopify Sidekick Connect with Nizar: Website: https://www.simpliscaled.com [https://www.simpliscaled.com] LinkedIn: linkedin.com/in/nizar-abdul-halim YouTube: Nizar Abdul-Halim Instagram: @nizarabdulhalim_ Twitter/X: @EcomNizar Enjoyed this episode? Subscribe to the Ecom Growth Insider newsletter for weekly breakdowns on scaling ecom brands profitably: https://ecomgrowthinsider.com [https://ecomgrowthinsider.com] More episodes: https://ecomgrowthinsider.com [https://ecomgrowthinsider.com] Ecom Growth Insider is a podcast for e-commerce founders and operators serious about building profitable brands. No fluff, no theory. Just what actually works at scale.
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