Stop Waiting to Delegate: How to Build a Better Intake System and Lead with Confidence with Uriah Guilford

Burnout, Self-Awareness, and What It Really Takes to Keep Going with Katarina McCurdy

What does burnout actually feel like from the inside — and how do you know you're in it before it's too late? In this conversation, Lisa sits down with Katarina McCurdy, a therapist, clinical supervisor, workshop facilitator, and podcast host, to talk about the hidden emotional cost of keeping all the plates spinning, and what it really takes to slow down before your body does it for you. What You’ll Hear: * How Katarina went from frontline trauma work to private practice, clinical supervision, and launching her own podcast, and what she learned about pacing herself along the way * Why burnout sneaks up on us like a lobster in slowly boiling water, and what the early signs actually look like in hindsight * The difference between knowing what self-care is and actually practicing it on yourself * Why slowing down is a skill, not just a suggestion, and how distress tolerance plays a bigger role in prevention than most people realize * How to assess your expectations of yourself heading into a slower season, and why perfectionism and shame love to live in that space * What congruence has to do with authentic leadership and why it matters more than performance * The three things Kat would encourage group practice owners to consider if they are heading into burnout Resources Mentioned - Katarina's podcast: Advantage — available wherever you listen to podcasts - Advantage Podcast on Instagram: @advantage.podcast - Katarina's private practice website: vantagecounseling.com [http://vantagecounseling.com] Featured Guest: Katarina McCurdy With just under 10 years of experience as a Registered Clinical Counsellor (RCC), training facilitator, practicum clinical supervisor, and podcast host, Katarina is passionate about helping people overcome trauma, anxiety, stress, and burnout. She supports individuals and teams in achieving personal and professional growth while maintaining strong mental and emotional well-being. Katarina holds a Master of Arts in Counselling Psychology and multiple certifications in trauma-informed therapies. Alongside running her private practice as an RCC, specializing in first responders, youth, and adults, she also designs and facilitates workshops for front-line workers and professionals on burnout prevention, resilience, leadership support, and crisis debriefing. Meet the Host: Lisa Catallo Lisa is a Canadian psychotherapist, group practice owner, and business coach with over eight years of experience leading a thriving, values-driven practice. She works with therapists who are ready to step into their role as confident, ethical, and intentional leaders—without burning out or getting buried in the day-to-day. Lisa’s coaching focuses on building sustainable group practices through efficient systems, effective leadership, and a deep respect for time and energy. Her approach is calm and encouraging, offering grounded guidance that helps therapists move from overwhelm to clarity—so they can lead with confidence and purpose. Whether she’s supporting someone just starting to grow a team or helping a seasoned leader reclaim their role as CEO, Lisa brings a blend of insight, structure, and heart to everything she does. When she’s not coaching or connecting with therapists, you’ll find her hanging out with her children and grandchildren, reading, walking by the water, or dreaming up new ways to make business feel a little lighter. Connect with the Host: Website: www.grouppracticenetwork.ca [http://www.grouppracticenetwork.ca/] Instagram: instagram.com/grouppracticenetwork [http://instagram.com/grouppracticenetwork] Facebook: facebook.com/grouppracticenetwork [http://facebook.com/grouppracticenetwork] LinkedIn:www.linkedin.com/in/lisa-catallo [https://www.linkedin.com/in/lisa-catallo] Loved this episode? Let’s take it a step further. Grab the free Time + Energy Audit for Group Practice Owners to get super clear on where your time is going—and what it’s actually worth. 👉 Download it here [https://www.grouppracticenetwork.ca/thank-you-etl] And if you're ready for consistent support, connection, and access to done-for-you tools? Come join us inside Group Practice Connection—the membership designed to help Canadian group practice owners lead with clarity and confidence. ✨ You don’t have to do this alone. Check it out here [https://www.grouppracticenetwork.ca/the-group-practice-connection] Empowered to Lead is proud to be on the High Vibe Podcast Network Check out (Host Name) Gift in the Vault https://highvibepodcastnetwork.com/gifts [https://highvibepodcastnetwork.com/gifts] Share the Love ✨ If this episode lit something up in you… tag us on Instagram @HighVibeLeaders and @grouppracticenetwork and let us know your biggest takeaway! 🦋 Don’t forget to rate & review — it helps us reach more conscious rebels like you. Listen & Subscribe 🎧 Apple Podcasts [https://empowered-to-lead.captivate.fm/apple] 🎧 Spotify [https://empowered-to-lead.captivate.fm/spotify] 🎧 Amazon Music [https://empowered-to-lead.captivate.fm/amazon] 🎧 High Vibe Podcast Network [https://network.highvibepodcastnetwork.com/podcast/empowered-to-lead]

Building Your GPO Community: The Connection Map

Last week we named the cost of leading alone. This week, we hand you the map. In this solo episode, Lisa walks group practice owners through the Connection Map — a tool for seeing who is actually in your circle, where the gaps are, and what kind of support you are missing without realizing it. You will learn the six roles every group practice owner needs in her circle, three questions to ask about each one, and how to read your finished map. If last week's episode named what was missing, this episode helps you do something about it. What You’ll Hear: * Why "more people" is the wrong answer when you realize you are leading alone * The six roles every group practice owner needs in her circle: the Sounding Board, the Two-Steps-Ahead, the Mirror, the Cheerleader, the Expert, and the Witness * What each role does, and why owners often forget the Witness exists * The three questions to ask about every role on your map * The four patterns to look for: filled and active, filled but unused, thin, and empty * How to start filling a gap without trying to fix all of them at once * Why a retreat is, among other things, a room full of potential Sounding Boards, Two-Steps-Ahead, and Mirrors Resources Mentioned - Connection Map worksheet: Email lisa@grouppracticenetwork.ca [lisa@grouppracticenetwork.ca] - Group Practice Network retreats: grouppracticenetwork.ca/retreats [http://grouppracticenetwork.ca/retreats] - Group Practice Network: grouppracticenetwork.ca [http://grouppracticenetwork.ca] - Previous episode: The Hidden Cost of Leading Alone — and What to Do About It [https://network.highvibepodcastnetwork.com/podcast/empowered-to-lead/episode/the-hidden-cost-of-leading-alone-and-what-to-do-about-it] Meet the Host: Lisa Catallo Lisa is a Canadian psychotherapist, group practice owner, and business coach with over eight years of experience leading a thriving, values-driven practice. She works with therapists who are ready to step into their role as confident, ethical, and intentional leaders—without burning out or getting buried in the day-to-day. Lisa’s coaching focuses on building sustainable group practices through efficient systems, effective leadership, and a deep respect for time and energy. Her approach is calm and encouraging, offering grounded guidance that helps therapists move from overwhelm to clarity—so they can lead with confidence and purpose. Whether she’s supporting someone just starting to grow a team or helping a seasoned leader reclaim their role as CEO, Lisa brings a blend of insight, structure, and heart to everything she does. When she’s not coaching or connecting with therapists, you’ll find her hanging out with her children and grandchildren, reading, walking by the water, or dreaming up new ways to make business feel a little lighter. Connect with the Host: Website: www.grouppracticenetwork.ca [http://www.grouppracticenetwork.ca/] Instagram: instagram.com/grouppracticenetwork [http://instagram.com/grouppracticenetwork] Facebook: facebook.com/grouppracticenetwork [http://facebook.com/grouppracticenetwork] LinkedIn:www.linkedin.com/in/lisa-catallo [https://www.linkedin.com/in/lisa-catallo] Loved this episode? Let’s take it a step further. Grab the free Time + Energy Audit for Group Practice Owners to get super clear on where your time is going—and what it’s actually worth. 👉 Download it here [https://www.grouppracticenetwork.ca/thank-you-etl] And if you're ready for consistent support, connection, and access to done-for-you tools? Come join us inside Group Practice Connection—the membership designed to help Canadian group practice owners lead with clarity and confidence. ✨ You don’t have to do this alone. Check it out here [https://www.grouppracticenetwork.ca/the-group-practice-connection] Empowered to Lead is proud to be on the High Vibe Podcast Network Check out (Host Name) Gift in the Vault https://highvibepodcastnetwork.com/gifts [https://highvibepodcastnetwork.com/gifts] Share the Love ✨ If this episode lit something up in you… tag us on Instagram @HighVibeLeaders and @grouppracticenetwork and let us know your biggest takeaway! 🦋 Don’t forget to rate & review — it helps us reach more conscious rebels like you. Listen & Subscribe 🎧 Apple Podcasts [https://empowered-to-lead.captivate.fm/apple] 🎧 Spotify [https://empowered-to-lead.captivate.fm/spotify] 🎧 Amazon Music [https://empowered-to-lead.captivate.fm/amazon] 🎧 High Vibe Podcast Network [https://network.highvibepodcastnetwork.com/podcast/empowered-to-lead]

The Hidden Cost of Leading Alone - And What to Do About It

What does it actually cost a group practice owner to lead alone? Not the obvious cost — the loneliness everyone talks about — but the hidden one. The one that shows up as decisions that take longer than they should, doubts that grow louder than they need to, boundaries that quietly slide, and a sense of normal that has drifted further from actual normal than you realize. In this solo episode, Lisa names four hidden costs of leading alone and offers three to four concrete things you can do this week to counter each one. If you have ever stood in your kitchen at 9:47 PM telling yourself to push through one more thing, this episode is for you. What You’ll Hear: - Why leading alone is not about being unsupported in life, but about being the only person in your chair - The four hidden costs: decision fatigue, carrying every doubt, leaky boundaries, and normalizing your own burnout - Three to four practical counters for each cost — small enough to start this week - Why the usual tools (coaching, peers, therapy) are essential but not always enough - The "dose" framing for understanding when small interventions are working and when they are not - A preview of next week's episode on building your group practice owner community Meet the Host: Lisa Catallo Lisa is a Canadian psychotherapist, group practice owner, and business coach with over eight years of experience leading a thriving, values-driven practice. She works with therapists who are ready to step into their role as confident, ethical, and intentional leaders—without burning out or getting buried in the day-to-day. Lisa’s coaching focuses on building sustainable group practices through efficient systems, effective leadership, and a deep respect for time and energy. Her approach is calm and encouraging, offering grounded guidance that helps therapists move from overwhelm to clarity—so they can lead with confidence and purpose. Whether she’s supporting someone just starting to grow a team or helping a seasoned leader reclaim their role as CEO, Lisa brings a blend of insight, structure, and heart to everything she does. When she’s not coaching or connecting with therapists, you’ll find her hanging out with her children and grandchildren, reading, walking by the water, or dreaming up new ways to make business feel a little lighter. Connect with the Host: Website: www.grouppracticenetwork.ca [http://www.grouppracticenetwork.ca/] Instagram: instagram.com/grouppracticenetwork [http://instagram.com/grouppracticenetwork] Facebook: facebook.com/grouppracticenetwork [http://facebook.com/grouppracticenetwork] LinkedIn:www.linkedin.com/in/lisa-catallo [https://www.linkedin.com/in/lisa-catallo] Loved this episode? Let’s take it a step further. Grab the free Time + Energy Audit for Group Practice Owners to get super clear on where your time is going—and what it’s actually worth. 👉 Download it here [https://www.grouppracticenetwork.ca/thank-you-etl] And if you're ready for consistent support, connection, and access to done-for-you tools? Come join us inside Group Practice Connection—the membership designed to help Canadian group practice owners lead with clarity and confidence. ✨ You don’t have to do this alone. Check it out here [https://www.grouppracticenetwork.ca/the-group-practice-connection] Empowered to Lead is proud to be on the High Vibe Podcast Network Check out (Host Name) Gift in the Vault https://highvibepodcastnetwork.com/gifts [https://highvibepodcastnetwork.com/gifts] Share the Love ✨ If this episode lit something up in you… tag us on Instagram @HighVibeLeaders and @grouppracticenetwork and let us know your biggest takeaway! 🦋 Don’t forget to rate & review — it helps us reach more conscious rebels like you. Listen & Subscribe 🎧 Apple Podcasts [https://empowered-to-lead.captivate.fm/apple] 🎧 Spotify [https://empowered-to-lead.captivate.fm/spotify] 🎧 Amazon Music [https://empowered-to-lead.captivate.fm/amazon] 🎧 High Vibe Podcast Network [https://network.highvibepodcastnetwork.com/podcast/empowered-to-lead]

The Delegation Mindset: Why Group Practice Owners Can't Grow What They Won't Release

You know you need to delegate. You've read the books, hired the help, and still find yourself answering emails at 9 p.m. and quietly taking tasks back. In this solo episode, Lisa picks up where the last one left off and walks through three layered frameworks that turn delegation from a tactic into a practice — so you can finally lead the business you built. What You’ll Hear: ✓ Why delegation is a mindset issue long before it's a systems issue, and the identity pull that keeps you holding on ✓ Mike Michalowicz's Queen Bee Role concept and how to name the one activity your practice's success actually hinges on ✓ The difference between Deciding and Delegating, and why most owners are stuck in the wrong one ✓ A walkthrough of the Drains and Fills audit Lisa uses with her coaching clients ✓ How to layer the EOS Delegate and Elevate quadrants with the Queen Bee Role for a complete picture of what to keep, trim, transfer, or trash ✓ Four traps that cause practice owners to reclaim work they've already handed off, and how to hold the line Resources Mentioned - Clockwork, Revised and Expanded by Mike Michalowicz The EOS Delegate and Elevate worksheet - https://www.eosworldwide.com/delegate-and-elevate-tool-download [https://www.eosworldwide.com/delegate-and-elevate-tool-download] - The previous solo episode on the "do it all" trap The Group Practice Connection membership: grouppracticenetwork.ca [http://grouppracticenetwork.ca/] - Coaching with Lisa: grouppracticenetwork.ca [http://grouppracticenetwork.ca/] Reflection Prompts for the Week What is the one activity in my practice that most delivers on what I promise my clients? Where am I stuck in Deciding when I think I'm Delegating? What task drains me the most, and what would it cost me to hand it off in the next thirty days? Meet the Host: Lisa Catallo Lisa is a Canadian psychotherapist, group practice owner, and business coach with over eight years of experience leading a thriving, values-driven practice. She works with therapists who are ready to step into their role as confident, ethical, and intentional leaders—without burning out or getting buried in the day-to-day. Lisa’s coaching focuses on building sustainable group practices through efficient systems, effective leadership, and a deep respect for time and energy. Her approach is calm and encouraging, offering grounded guidance that helps therapists move from overwhelm to clarity—so they can lead with confidence and purpose. Whether she’s supporting someone just starting to grow a team or helping a seasoned leader reclaim their role as CEO, Lisa brings a blend of insight, structure, and heart to everything she does. When she’s not coaching or connecting with therapists, you’ll find her hanging out with her children and grandchildren, reading, walking by the water, or dreaming up new ways to make business feel a little lighter. Connect with the Host: Website: www.grouppracticenetwork.ca [http://www.grouppracticenetwork.ca/] Instagram: instagram.com/grouppracticenetwork [http://instagram.com/grouppracticenetwork] Facebook: facebook.com/grouppracticenetwork [http://facebook.com/grouppracticenetwork] LinkedIn:www.linkedin.com/in/lisa-catallo [https://www.linkedin.com/in/lisa-catallo] Loved this episode? Let’s take it a step further. Grab the free Time + Energy Audit for Group Practice Owners to get super clear on where your time is going—and what it’s actually worth. 👉 Download it here [https://www.grouppracticenetwork.ca/thank-you-etl] And if you're ready for consistent support, connection, and access to done-for-you tools? Come join us inside Group Practice Connection—the membership designed to help Canadian group practice owners lead with clarity and confidence. ✨ You don’t have to do this alone. Check it out here [https://www.grouppracticenetwork.ca/the-group-practice-connection] Empowered to Lead is proud to be on the High Vibe Podcast Network Check out (Host Name) Gift in the Vault https://highvibepodcastnetwork.com/gifts [https://highvibepodcastnetwork.com/gifts] Share the Love ✨ If this episode lit something up in you… tag us on Instagram @HighVibeLeaders and @grouppracticenetwork and let us know your biggest takeaway! 🦋 Don’t forget to rate & review — it helps us reach more conscious rebels like you. Listen & Subscribe 🎧 Apple Podcasts [https://empowered-to-lead.captivate.fm/apple] 🎧 Spotify [https://empowered-to-lead.captivate.fm/spotify] 🎧 Amazon Music [https://empowered-to-lead.captivate.fm/amazon] 🎧 High Vibe Podcast Network [https://network.highvibepodcastnetwork.com/podcast/empowered-to-lead]

Stop Waiting to Delegate: How to Build a Better Intake System and Lead with Confidence with Uriah Guilford

Uriah Guilford built a group practice by accident, a virtual assistant company out of necessity, and an AI-powered intake platform because a problem needed solving. In this conversation, he and Lisa talk honestly about why group practice owners wait too long to let go, what great delegation actually looks like, and how the right intake system changes everything. What You’ll Hear: - Why waiting too long to delegate is one of the costliest mistakes group practice owners make, and what it quietly does to your mental health - The accidental path that led Uriah from reluctant leader to building two thriving businesses - What to look for when hiring an intake coordinator, and why a skills assessment tells you more than any interview question - How Uriah is combining AI and human connection to build a complete intake system through Simple Intake - The difference between delegation and delegation by abdication, and why one works and the other usually backfires - What one great virtual assistant taught Uriah about what group practice owners actually need Resources Mentioned * Productive Therapist — productivetherapist.com [https://productivetherapist.com/] * Simple Intake — AI-powered CRM for therapists [https://productivetherapist.com/] * How to Never Miss a Client — free 15-minute workshop [https://productivetherapist.com/] * Therapy Intake Pro — intake coordinator training [https://productivetherapist.com/] * Uriah's podcast: Productive Therapist Podcast [https://podcasts.apple.com/ca/podcast/productive-therapist-podcast/id1500395218] Featured Guest: Uriah Guilford, The Productive Therapist Uriah Guilford is a licensed therapist and a group practice owner. He's also the author of The Productive Practice book and the Head Nerd at Productive Therapist, a virtual assistant company that serves therapists in private practice. He's a technology nerd, a minimalist travel packer and a rock drummer. Follow Uriah Guilford: Website - https://productivetherapist.com/ [https://productivetherapist.com/] YouTube - https://www.youtube.com/@productivetherapist [https://www.youtube.com/@productivetherapist] Podcast - https://pod.co/the-productive-therapist-podcast [https://pod.co/the-productive-therapist-podcast] Facebook: https://www.facebook.com/productivetherap [https://www.facebook.com/productivetherap] Instagram: https://www.instagram.com/productivetherapist/ [https://www.instagram.com/productivetherapist/] Meet the Host: Lisa Catallo Lisa is a Canadian psychotherapist, group practice owner, and business coach with over eight years of experience leading a thriving, values-driven practice. She works with therapists who are ready to step into their role as confident, ethical, and intentional leaders—without burning out or getting buried in the day-to-day. Lisa’s coaching focuses on building sustainable group practices through efficient systems, effective leadership, and a deep respect for time and energy. Her approach is calm and encouraging, offering grounded guidance that helps therapists move from overwhelm to clarity—so they can lead with confidence and purpose. Whether she’s supporting someone just starting to grow a team or helping a seasoned leader reclaim their role as CEO, Lisa brings a blend of insight, structure, and heart to everything she does. When she’s not coaching or connecting with therapists, you’ll find her hanging out with her children and grandchildren, reading, walking by the water, or dreaming up new ways to make business feel a little lighter. Connect with the Host: Website: www.grouppracticenetwork.ca [http://www.grouppracticenetwork.ca/] Instagram: instagram.com/grouppracticenetwork [http://instagram.com/grouppracticenetwork] Facebook: facebook.com/grouppracticenetwork [http://facebook.com/grouppracticenetwork] LinkedIn:www.linkedin.com/in/lisa-catallo [https://www.linkedin.com/in/lisa-catallo] Loved this episode? Let’s take it a step further. Grab the free Time + Energy Audit for Group Practice Owners to get super clear on where your time is going—and what it’s actually worth. 👉 Download it here [https://www.grouppracticenetwork.ca/thank-you-etl] And if you're ready for consistent support, connection, and access to done-for-you tools? Come join us inside Group Practice Connection—the membership designed to help Canadian group practice owners lead with clarity and confidence. ✨ You don’t have to do this alone. Check it out here [https://www.grouppracticenetwork.ca/the-group-practice-connection] Empowered to Lead is proud to be on the High Vibe Podcast Network Check out (Host Name) Gift in the Vault https://highvibepodcastnetwork.com/gifts [https://highvibepodcastnetwork.com/gifts] Share the Love ✨ If this episode lit something up in you… tag us on Instagram @HighVibeLeaders and @grouppracticenetwork and let us know your biggest takeaway! 🦋 Don’t forget to rate & review — it helps us reach more conscious rebels like you. Listen & Subscribe 🎧 Apple Podcasts [https://empowered-to-lead.captivate.fm/apple] 🎧 Spotify [https://empowered-to-lead.captivate.fm/spotify] 🎧 Amazon Music [https://empowered-to-lead.captivate.fm/amazon] 🎧 High Vibe Podcast Network [https://network.highvibepodcastnetwork.com/podcast/empowered-to-lead]