Insurance intermediaries: heroes or scapegoats?

How Single Project PI Policies Protect Construction Projects

We close out Season 2 of Ensuring Trust with Leppard speaking about Single Project Professional Indemnity (SPPI) policies with Vanessa Klebber and Keith Mumford. Discover how these policies differ from annual PI, the importance of understanding contract conditions, and the critical role of SPPI in large construction projects. Also, gain insight about potential risks, from design flaws to project delays, and how comprehensive insurance coverage can protect your reputation and financial stability. Don't miss this essential discussion for construction professionals! To find out more about Leppard products or to get support as a broker, visit leppard.co.za Series produced for Leppard and Associates by Audiodacious. Chapters: (0:00) Large construction projects are complex and have many risks (2:47) SPPI policies are becoming increasingly popular for single project projects (5:56) NB: understanding the dictates of a contract (11:01) An overview of standard project lifespan and pressure points (17:44) Standard single project PI exclusions (23:14) Tales from the field: claims examples

Financial Institutions: managing crime and civil liabilities

In this episode of Ensuring Trust with Leppard, we navigate the complexities of financial crime and civil liabilities impacting financial institutions. Join Andrea Minaar, Executive Head of Underwriting, and Carolyn Roach, Head of Professional Indemnity and Financial Institutions, as they discuss the evolving regulatory landscape. Plus, the importance of crime and civil liability protection, and how Leppard's innovative policies are designed to safeguard reputations. Discover the challenges and solutions in managing risk, the role of technology in compliance, and the significance of maintaining trust in the financial sector. To find out more about Leppard products or to get support as a broker, visit leppard.co.za Series produced for Leppard and Associates by Audiodacious. Chapters: (0:00) Scenario: a senior accountant is accused of stealing client funds (1:28) Financial institutions are falling prey to crime and civil liability incidents (2:08) Leppard has developed an easy to understand comprehensive policy for financial institutions (6:14) Certain financial sectors are vulnerable and need strong crime and civil liability protection (9:48) Staying ahead of evolving risks and adapting to the changing landscape (11:33) Carolyn: It's important that financial institutions do regular risk assessments

Navigating Professional Indemnity in Construction

We're taking a deep dive looking at professional indemnity in the construction sector. Listen to Vanessa Klebber, Head of Corporate Risks, and Keith Mumford, Head of SPPI, as they explore the challenges of managing macro and micro risks in the built environment. Find out how claims trends, risk management, and the importance of robust contract management play crucial roles in mitigating potential liabilities. Learn from real-world scenarios and gain insights into the complexities of joint ventures and subcontractor management. To find out more about Leppard products or to get support as a broker, visit leppard.co.za Series produced for Leppard and Associates by Audiodacious. Chapters: (1:39) Professional indemnity has decreased PI premium pool due to soft market conditions (3:17) Common trends in terms of claims (7:01) Considering the opening scenario (12:25) Managing subcontractor and joint venture liability (15:27) Under-pricing can lead to cutting corners, increasing risk of errors and claims (18:24) "Risk management could have prevented some catastrophes" (20:43) Tales from the field: Subcontractor accidentally turns a swimming pool into a boiler

Guarding the Guards: security contracts under the microscope

We're talking about the legal intricacies of security service contracts in this episode of Ensuring Trust with Leppard. Discover how a breach of contract can impact both security companies and their clients, and learn about the essential terms, legislation, and best practices that govern this industry. Our guests, Kerry Waugh and Stacy le Pan, provide expert insights into the responsibilities and liabilities involved, sharing real-life cases and practical advice for navigating this complex field. Tune in for a comprehensive discussion on maintaining trust and compliance in the security industry. To find out more about Leppard products or to get support as a broker, visit leppard.co.za Series produced for Leppard and Associates by Audiodacious. Chapters: (0:00) Scenario: when a private security company gets sued (1:24) Why the terms and conditions in security service contracts are important (6:55) When private security guards outnumber the police (10:24) Compliance with security regulations is not optional for security companies (16:49) Industry standards that security companies should adhere to (22:37) Having liability insurance in place provides a security company with protection from lawsuits (25:38) The cause of most security incidents on site

Insurance intermediaries: heroes or scapegoats?

Claims, the reason for insurance, right? In this episode of Ensuring Trust with Leppard, we talk about insurance intermediaries. Our experts, Fatima Ebrahim, Executive Head of Claims, and Leppard Chairman Steve von Roretz, discuss the critical role of brokers in understanding client needs and managing risks. From the nuances of cyber risks to the importance of sound written agreements, this episode is packed with insights for intermediaries aiming to protect their clients and themselves. To find out more about Leppard products or to get support as a broker, visit leppard.co.za Series produced for Leppard and Associates by Audiodacious. Chapters: (0:00) Insurance intermediaries have come under scrutiny recently following several significant events (2:31) What are the key areas of focus for insurance intermediaries (4:52) Understanding the increase in insurance intermediary claims (6:28) Businesses have not put in place sufficient measures to protect themselves against cyber risks (10:32) Common claims in this space (12:51) Global warming, weather phenomena... how should brokers respond? (14:57) The duties of a broker (19:31) Risk management remains key for brokers and intermediaries (21:46) "Why it is important for a broker to limit their liability" (27:14) Steve responds to an angry underwriter (31:18) "The wrong kind of fireworks": when insurance claims go bad (33:17) Important takeaways for brokers regarding insurance negotiations