Everyday Trust

Customers, data and trust in financial services with Debbie Gamble and Melanie Subin

30 min · 22 de ago de 2024
Portada del episodio Customers, data and trust in financial services with Debbie Gamble and Melanie Subin

Descripción

How can the financial services sector continue to build trust with their customers in the digital age? Debbie Gamble, Chief Strategy & Marketing Officer at Interac, sits down with Melanie Subin, Managing Director of Future Today Institute for a discussion about the shifting dynamics of customer trust, data sharing and data security. Melanie shares her perspective on the role of online verification, AI, and human relationships as the concept of trust continues to evolve in the digital age.

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