Fika Bytes: Hardware Founder Stories
✍️ Show Notes Carter Fowler, CEO & co-founder of Totem Labs, shares the incredible journey of going viral and building hardware tech for music festivals. Carter shares valuable lessons in building not only a brand, but also an engaged community of loyal fans, with thoughtful product design and exceptional customer service. 🔗 Article about where Totem is at today [https://hypepotamus.com/startup-news/totem-compass-pre-seed/] 🔗 totemlabs.com [https://www.totemlabs.com/] 🔑 Bytes: * In the beginning, do the things that don’t scale - e.g. The CEO responding to Instagram DMs and talking 1:1 to potential customers about their experience. * The shorter the brand message, the easier it is to explain new tech to someone. e.g. The word 'compass' leverages ancient knowledge to effectively communicate the concept of location finding. * When you’re doing customer research, your product DOESN’T MATTER. The only thing that matters is the customer, and the problem they are facing. 📖 Chapters: 00:00 The Origin Story of Totem Labs11:23 Creating a Brand for the Music Festival Community15:42 The Importance of Founder Market Fit25:56 The Story of Going Viral35:37 Creating Screen-Free and App-Free Products36:17 Integrating with Festivals and Events40:23 Revolutionizing the Attendee Experience #podcast #productdevelopment #hardware #founder #userengagement #branding #customerresearch #viral #marketing #musicfestivals #technology #entrepreneurship #startup
20 episodios
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