Episode 008: Foundational conversations every company should have with a new manufacturer or customer before talking price or terms

Episode 012: Getting Your Feet Wet at a Small Regional Trade Show—A Practical Playbook

🎧 Episode 012 Summary  Stephen shares a field report on how to get your feet wet at a small regional trade show. The win isn’t in hard-selling—it’s in researching ahead, asking smart questions, and listening for hidden fits (including sister divisions you wouldn’t spot from the booth sign). He shows how to turn the default “no” into a warm “maybe” by clarifying who their customers are, what’s slow, and where they have gaps—then setting clear next actions on the spot and following through. Bonus: small shows let you meet everyone, gather richer intel, and land credible warm introductions that shorten the sales cycle. ✨ Enhanced Summary  Getting Your Feet Wet at a Small Regional Trade Show—A Practical Playbook * Prep beats pitch. Pre-map booths and do quick research so you arrive with hypotheses—but stay open. Smaller shows are a gift: you can actually talk to everyone. * Lead with discovery, not discounts. Start with, “Tell me about your company—who do you sell to and what’s changing?” Today’s realities (slow orders, excess inventory, tariffs, consolidation, labor/freight pressure) reveal where you can help. * Hunt for non-obvious fits. Conversations often expose sister divisions or adjacent categories. Use those warm internal handoffs to bypass generic gates and talk to the right buyer faster. * Bring value as “ease of doing business.” Yes, cost matters—but your differentiator is removing hurdles: simpler onboarding, cleaner distribution adds, private-label options, and practical answers to annoying pain points. * Private label & add-on lines. If they already sell in a category, propose PL variants or adjacent SKUs that drop into existing channels without heavy retraining. * Lock the plan while you’re still at the booth. State expectations clearly: “I’ll send X by Friday; you’ll intro me to Y; we’ll review Z specs next week.” Then follow up exactly when you said you would. * Anchor to your foundations. Use your Episode 008 framework to keep both sides winning and put agreements in writing—even a brief recap email is momentum. Bottom line: At small shows, curiosity + execution wins. Do the homework, ask better questions, spot hidden doors (divisions/partners), and write down who does what by when. That’s how you turn aisle chats into real opportunities—without hard-selling. 📬 Questions or ready to take your next step? Visit the “Work With Me” tab at findyoursource.pro to connect with Stephen directly.

Episode 011: Kitting & Bundling – When to Keep It In-House and When to Outsource

In this episode of Find Your Source, Stephen breaks down one of the most overlooked—and most operationally complex—parts of product fulfillment: kitting and bundling. Whether you’re assembling e-commerce sets, promotional packs, or sub-assemblies for manufacturing, the big question remains: Should you do it in-house or outsource it? Drawing from decades of supply chain and manufacturing experience, Stephen walks through how to make that decision strategically—balancing control, cost, speed, and scalability. He also shares a comprehensive checklist used by top-performing companies to evaluate outsourcing partners and maintain operational excellence. 💡 What You’ll Learn: * How to decide whether in-house or outsourced kitting makes sense for your operation * What factors truly impact cost, quality, and lead time * The 10-point checklist for outsourcing success: 1. Define scope clearly — packaging specs, ownership, and process flow 2. Vet your partner — capabilities, certifications, stability, and references 3. Maintain data control — traceability, dashboards, and reconciliation 4. Set quality standards — QA checklists, sample approval, and defect thresholds 5. Communicate consistently — weekly cadence calls and escalation paths 6. Structure contracts wisely — transparent pricing, SLAs, and exit terms 7. Optimize logistics — co-location, cross-docking, and replenishment cadence 8. Ensure compliance and security — NDAs, insurance, and business continuity 9. Track and improve — KPIs, CAPA reviews, and quarterly performance meetings 10. Plan for scale — modular setups, redundancy, and multi-site flexibility Stephen emphasizes that successful outsourcing isn’t about giving up control—it’s about creating systems that maintain it, even when you’re not the one assembling every box. 📬 Ready to refine your operation? Visit the “Work With Me” tab at findyoursource.pro [https://findyoursource.pro] to connect with Stephen for help auditing your fulfillment process, selecting kitting partners, or setting up in-house workflows that scale.

Episode 010: Contract Packaging or Co-Packer 3rd party time?

✨ Episode 010 Enhanced Summary Episode 010 tackles a key question for entrepreneurs and manufacturers alike: Is it time to use contract packagers or co-packers? Stephen Peterson breaks down the decision-making process, helping listeners understand when outsourcing makes sense and how to structure agreements for long-term success. Key Insights: * When to use them: Ideal for startups or new product launches where demand is uncertain and you don’t want to tie up cash in equipment or facilities. Co-packers can handle everything from specialized packaging to fulfillment, letting you focus on marketing and sales. * Why to use them: They bring expertise, compliance (FDA, EPA, food safety, etc.), and efficiency. Their buying power and experience in packaging design often lower overall costs while ensuring quality. * Cost models: Decide whether to use a cost-plus model (detailed bill of materials plus agreed margin) or a flat fee per unit/day. Cost-plus offers more transparency and opportunities to share in savings as volume grows. * Bill of Materials (BOM): Always request a detailed BOM. This clarity helps you understand where costs are coming from and how you can strategically reduce them—whether through packaging choices, volume discounts, or labor efficiencies. * Storage as a tool: Don’t overlook warehousing as a negotiation point. Free or extended storage terms can create meaningful savings without asking the co-packer to cut into their margins. Stephen’s bottom line: Using co-packers strategically can accelerate growth, protect your cash, and give you flexibility—provided you go in with clear expectations, written agreements, and a focus on win-win outcomes.   📬 Questions or ready to take your next step? Visit the “Work With Me” tab at findyoursource.pro to connect with Stephen directly.

Episode 009: How to negotiate better prices- Not the way you think!

Episode 009 of Find Your Source focuses on the art of negotiating better prices through relationships, not pressure tactics. Stephen stresses that manufacturers have real costs—labor, raw materials, packaging, and infrastructure—and simply pushing for price cuts rarely works. Instead, the key is to: * Build genuine relationships: Go beyond the contract table—talk about their goals, future plans, and challenges. A strong personal connection often opens the door to honest business discussions. * Understand their business: Learn their processes, pain points, and legacy costs. By stepping into their shoes, you’ll see where costs are locked in and where efficiency gains are possible. * Bring fresh ideas: Look for ways to enhance their business—introduce new packaging options, highlight automation opportunities, or share sourcing contacts that lower their costs. * Create true win-win outcomes: When you help a manufacturer become more efficient or more profitable, you earn the right to share in the savings while securing long-term supply and stronger trust. Stephen’s takeaway: Negotiating isn’t about squeezing margins—it’s about collaboration, creativity, and fairness. When you approach it this way, you’re not just getting a better price; you’re building partnerships that last.   📬 Questions or ready to take your next step? Visit the “Work With Me” tab at findyoursource.pro to connect with Stephen directly.

Episode 008: Foundational conversations every company should have with a new manufacturer or customer before talking price or terms

Episode 008 of Find Your Source dives into the critical early discussions that build strong manufacturer–customer partnerships. Stephen stresses that long-term success doesn’t start with price haggling—it begins with clear expectations and mutual respect. Key takeaways include: * Define responsibilities upfront: Don’t leave gray areas about packaging, labeling, kitting, or storage. Spell out what’s included in a “landed cost” and who handles freight, consumables, and labor. * Focus on fairness and mutual wins: A deal that leaves one side squeezed is not sustainable. Manufacturers need margins, customers need reliability, and both should profit. * Plan for scale and flexibility: Discuss how costs change with volume, and have backup production options (“Plan B”) to avoid disruptions. * Get everything in writing: Use contracts, terms, and even memorandums of understanding to prevent surprises and protect both sides. * Quality and consistency are non-negotiable: Establish standards, inspection processes, and tolerances that everyone can agree to. Stephen’s message is simple but powerful: success comes when both sides win. By putting everything in writing and anticipating challenges before they arise, companies can build relationships that last, rather than one-time transactions that collapse under pressure. 📬 Need help applying these ideas? Visit the “Work With Me” tab at findyoursource.pro [https://findyoursource.pro/] to connect with Stephen for consulting, process audits, and tailored growth strategies.