Building Scalable People Processes - From Office Manager to Process Leader, with Jennifer Barish, Senior People Ops Manager @ Lendio

What New Pharmacy Leaders Need to Hear with Stan Hill, Executive Director of Pharmacy at MemorialCare

Today, I’m joined by Stan Hill, Executive Director of Pharmacy Services at MemorialCare in Orange County, California. Stan has built a remarkable career from the ground up — starting as a pharmacy clerk before becoming a technician, critical care pharmacist, and now a hospital pharmacy leader overseeing multiple facilities. In this episode, we explore how frontline experience shapes leadership, the hidden operational and compliance risks many hospitals overlook, and how data, culture, and accountability can transform pharmacy operations. 00:00–01:35 — Guest intro & career background 01:35–04:35 — How frontline experience shaped leadership 04:35–09:23 — How Stan evaluates risk 09:23–15:21 — Hidden operational & compliance risks 15:21–19:59 — Spotting process breakdowns 19:59–26:01 — Accountability & culture 26:01–33:07 — Role of systems, data & tech 33:07–39:59 — What makes dashboards useful 39:59–45:02 — Leadership advice for new pharmacy leaders

Bridging Risk, Relationships, and Innovation with Robin Rice

In today’s episode, we sit down with Robin Rice, Director of Global Technology and Compliance at a company with over 30,000 employees worldwide. Robin shares her journey from procurement to risk management and how she’s learned that success in compliance isn’t just about controls and checklists, it’s about building relationships that foster trust and enable innovation. Timestamped Summary: 00:00–01:10 | Introduction & Background 01:10–04:40 | Career Path: From Procurement to Risk 04:40–07:40 | Building a Risk Program from Scratch 07:40–10:25 | Changing the Narrative: Risk as an Enabler 10:25–13:00 | Building Trust and Streamlining Processes 13:00–16:00 | Bridging Policy and Practice 16:00–18:10 | Continuous Improvement & Feedback Loops 18:10–21:20 | Process Improvement Philosophy 21:20–22:57 | Closing Thoughts

Building Scalable People Processes - From Office Manager to Process Leader, with Jennifer Barish, Senior People Ops Manager @ Lendio

🎙️ Episode Summary Guest: Jennifer Barish, Senior Manager of People Operations, Lendio Theme: Building Scalable People Processes — From Office Manager to Process Leader This episode dives into how Jennifer transitioned from office management into People Operations, scaling HR processes through technology, automation, and cross-functional collaboration. She and host John Fontenot explore lessons in process design, change management, and the human side of operations. 🕒 Key Timestamps & Takeaways 00:00 – 01:00 | Introduction & Background 01:10 – 02:00 | Discovering a Love for Process 02:10 – 04:20 | Career Evolution 04:40 – 06:10 | The Rise of Process at Lendio 06:12 – 08:20 | Tools as Process Enablers 08:30 – 10:00 | Cross-Functional Collaboration 10:10 – 12:00 | Candidate & Employee Experience 12:20 – 14:40 | Process Implementation Challenges 15:55 – 17:20 | Advice for New People Ops Managers 17:40 – 19:30 | Change Management & Communication 19:35 – 21:35 | Operationalizing Change 22:00 – 23:20 | Continuous Improvement 23:25 – 24:10 | Learning Through Passion 24:10 – 25:15 | Hot Take: Speak Up 25:45 – 26:20 | Final Thoughts Connect with Jennifer on LinkedIn [https://www.linkedin.com/in/jennifer-barish-aa2b86104/] Solidify your workflows with XQworkflow [https://xqworkflow.com]

Reuven Shelef on Risk, Process, and Cross-Functional Execution

On today's episode of Go With The Workflow, I sat down with process expert, Reuven Shelef, to talk all about risks, processes, and cross-functional execution. Here's what we discussed: 00:00 – 02:20 | Reuven's Introduction & Background 02:20 – 05:30 | Early Lessons in Risk Mitigation 05:30 – 10:30 | Why Process Matters 10:30 – 15:30 | Slowing Down to Speed Up 15:30 – 19:40 | Trade-offs & Conscious Risk 20:00 – 28:00 | Cross-Functional Processes 29:00 – 36:30 | Agile, Tech Revolution & Documentation 37:00 – 38:05 | Closing & Contact Information Get started building your business processes with XQworkflow [https://xqworkflow.com] Connect with Reuven: https://reuvenshelef.com/ [https://reuvenshelef.com/] Book a complimentary 30 minute consulting call at https://meetreuven.com/ [https://meetreuven.com/] Connect with Reuven on LinkedIn: https://www.linkedin.com/in/reuvenshelef/ [https://www.linkedin.com/in/reuvenshelef/]

Go With The Workflow Intro

🎙️ Go with the Workflow by XQworkflow powered by Terlumina Where business process meets operational excellence. Join us as we explore the intersection of business process management, operations, and compliance in today’s fast-moving, highly regulated industries. Each episode features real-world insights, expert interviews, and actionable strategies for simplifying complex workflows, scaling operations, and staying ahead of compliance demands. Whether you're a process owner, compliance professional, operator, or systems thinker, this podcast will help you build smarter, more agile workflows, without the chaos. 🛠 Topics we cover: * Workflow design and automation * Compliance best practices * Operational efficiency and scalability * Change management and process governance * Tools, tech, and trends shaping the future of business workflows