From paper to people strategy: Transforming HR and culture at Conway Regional

From paper to people strategy: Transforming HR and culture at Conway Regional

In this episode of HCM Minds at Work, Christian Gomez talks with Richard Tyler, chief people officer at Conway Regional Health System, about his 17-year journey modernizing HR. From replacing paper files with automated systems to building a culture that puts caregivers first, Richard shares how HR became a true strategic partner. He reflects on milestones like achieving Magnet designation, reducing turnover and being named a Best Place to Work, proof that investing in people drives both culture and patient care. Richard also looks ahead to the role of artificial intelligence (AI) and personalization in shaping the next chapter of HR.

Why community is the secret to closing the manufacturing talent gap

Christian Gomez, vice president of strategy at ADP, sits down with Courtney Abraham, chief people officer at Current Lighting, to discuss how a lean but mighty HR team is reimagining workforce planning and career growth in manufacturing. Courtney shares how her team supports employees across four continents, from launching community-driven recruiting initiatives in Mexico to investing in education programs that help employees earn high school diplomas. She also explains why she thinks AI is “the intern everyone didn’t know they needed” and how it’s reshaping upskilling and change management. This episode explores how blending business acumen, community partnerships and emerging technology helps build loyalty, strengthen talent pipelines and prepare teams for the workforce of tomorrow.

Caring for caregivers: Building stability at Senior Lifestyle

In this episode of HCM Minds at Work, host Christian Gomez sits down with April Smith, vice president of pay and benefits management at Senior Lifestyle, to explore the challenges and opportunities of supporting employees across a complex, 24/7 operation. April shares how she’s focused on creating a true sense of belonging for employees, whether they’re working overnight shifts, across different communities or in roles that can sometimes feel disconnected. She opens up about a recent challenge with their 401(k) vendor and how finding the right partner became essential to helping employees feel confident in their financial decisions. From workforce management to flexible pay schedules, April highlights why building confidence in pay is more than a benefit — it’s foundational to trust and engagement. Together, April and Christian discuss how HR leaders can navigate complex work environments, foster stronger employee connections and ensure that pay and benefits empower people, not confuse them. They wrap up with what’s next for Senior Lifestyle and how April continues to reimagine the employee experience.

Elevating HCM: HR and HRIS Partnerships

Maria Aguirre is the SVP, Global Payroll & HR Systems Operations SVP, Global Payroll & HR Systems Operations at Edleman [https://www.bing.com/ck/a?!&&p=3be637e629faf087683ac540e935e35530f1d8a9004f65831dd3382ccbe6811eJmltdHM9MTc1MDgwOTYwMA&ptn=3&ver=2&hsh=4&fclid=2656e60c-51c2-6a0b-2471-f28a50946b1a&psq=edleman&u=a1aHR0cHM6Ly93d3cuZWRlbG1hbi5jb20v&ntb=1], leading a global team in the delivery and utilization of global payroll and HR systems operations while reducing operational costs and minimizing risk.   Maria shares how she develops and implements HRIS policies and procedures, supports service delivery, and facilitates a culture of quality and satisfaction.

From players to partners: Shaping future leaders at Steel Partners

In this episode of HCM Minds at Work, host Melissa Glennon talks with Stephanie McKinney, chief human resources officer at Steel Partners, about what it takes to support a workforce spread across 15 diverse operating companies, from industrial manufacturing to financial technology and even youth sports. Stephanie shares the journey of implementing ADP® Lyric HCM from the ground up, creating a unified system that streamlines payroll, performance, succession planning and employee communication. The result: better data, more efficiency and stronger decision making at every level of the organization. Stephanie also reflects on the importance of succession planning across a decentralized business, how Steel Partners is investing in its future talent pipeline and why flexibility and opt-in adoption are key to driving engagement. It’s an inside look at how HR leaders can scale people practices across complex, global environments while keeping employees at the center.