How to Scale an Agency 🚀

Summary In this episode, Jordan Ross dives deep into what it really takes to scale an agency effectively. He shares practical strategies around operational efficiency, the importance of clearly defined roles, and why founders must focus on high-leverage activities. Jordan explores how non-billable operations, team-building, and even taking personal breaks can unlock insights that drive growth. He also breaks down how churn data and pricing adjustments can make or break your revenue trajectory, and how AI is reshaping the future of agency operations. Chapters – Introduction to Agency Growth Strategies – Defining Roles for Operational Efficiency – The Importance of Non-Billable Operations – Common Patterns in Agency Growth Challenges – The Value of Taking Breaks as a Founder – Leveraging AI for Operational Efficiency – Building a Dream Team for Scaling – Adjusting Pricing for Sustainable Operations – Understanding Churn Data for Revenue Growth To learn more go to 8figureagency.co

In this episode, Jordan Ross delivers a clear message: AI is here, but most businesses aren't ready. He explains why agencies and entrepreneurs need to stop treating their businesses like marketing funnels and start thinking like architects of long-lasting infrastructure. Rushed systems and short-term thinking are costing founders time, money, and relevance. Jordan shares how to future-proof your operations by designing them for scale, sustainability, and AI integration—before it’s too late. ⏱ Chapters: – The Urgency of AI Preparedness – Structuring Your Business for AI Success – Rethinking Operational Infrastructure – The Importance of Long-Term Planning To learn more go to 8figureagency.co

What An 100 Year Old Lightbulb Taught Me About Marketing & Scaling

In this episode, Jordan Ross dives into what’s actually holding most agency founders back—and it’s not AI. He unpacks the concept of “time wedges” as a tool for regaining strategic focus, shares cautionary tales of tragedy to highlight the fragility of founder-led businesses, and makes a strong case for why you must stress-test your culture before you scale. You’ll also hear about Jordan’s unique “Hiring Three” approach to reduce hiring risk, and how effective delegation is the only way to go from operator to true CEO. Whether you’re drowning in delivery, stuck in hiring purgatory, or scaling too fast without the systems to support it—this episode is a must-listen. To learn more go to 8figureagency.co

In this conversation, Jordan Ross discusses the patterns of elite performance in business, emphasizing the importance of data-driven decision-making and operational efficiency. He shares insights on how successful individuals and teams track their metrics and make informed decisions based on data. Ross also highlights the need for focus in marketing and business strategies to drive growth and success. To learn more, go to 8figureagency.co