How’d You Get That Number?
What does it take to scale a community-led business without burning out or selling out? In this episode, Mike Rizzo, founder of MarketingOps.com, shares how he transformed a personal need for connection into a thriving community of thousands of marketing operations professionals. Mike opens up about the scrappy early days, the pressure of funding a million-dollar conference, and the moment he realized they needed to shift from sponsorships to a sustainable membership model. He talks about the tactical side of building community infrastructure, the lessons he learned from using Slack, and why he believes your go-to-market stack should be treated like a product. Timestamps: (00:00) Intro (02:17) Mike’s start in marketing ops (03:23) Founding MarketingOps.com (05:06) Why Mike committed to a $1M event (08:12) Cash flow stress and high-stakes decisions (11:06) Defining community success (14:38) Growth via automation and feedback loops (17:24) The challenges of using Slack for community (19:36) Building the chairperson program (22:00) Going all in after layoffs (25:02) Shifting to a membership model (30:10) What makes MOps-Apalooza different (32:11) Why GTM needs product thinking (35:02) The vision for certified GTM professionals Connect with our guest: * Mike Rizzo on LinkedIn: https://www.linkedin.com/in/mikedrizzo/ [https://www.linkedin.com/in/mikedrizzo/] * Learn more about MarketingOps.com: https://marketingops.com/ [https://marketingops.com/] Connect with Daren: * Daren Lauda on LinkedIn: https://www.linkedin.com/in/darenlauda/ [https://www.linkedin.com/in/darenlauda/] * Learn more about Outset: https://outsetops.com/ [https://outsetops.com/] This episode is sponsored by: Learn more about ekai: https://yourekai.com/ [https://yourekai.com/]
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