Humanize IT

Join Adam Walter and Skip Ziegler as they dive into the perplexing question of why Managed Service Providers (MSPs) aren't recognized as a distinct industry. They explore the challenges MSPs face, from lack of national standards to identity crises, and discuss the future of IT consulting.

In this conversation, Adam Walter and Skip Ziegler discuss the importance of continuous improvement in business, particularly in the MSP industry. They emphasize the need for iterative development, understanding customer feedback, and adapting products to meet evolving market demands. The discussion highlights the journey of product evolution, the challenges faced, and the strategies employed to ensure ongoing growth and relevance in a competitive landscape.

In this episode, Adam Walter and Skip Ziegler discuss the evolution of IT services, emphasizing the need for IT professionals to embrace change and innovation. They explore the importance of being involved in various technology solutions, the shift to cloud computing, and the integration of AI into business practices. The conversation highlights the necessity of identifying opportunities in technology and encourages listeners to innovate beyond traditional boundaries.

In this conversation, Adam Walter and Loren Williams discuss the operations of PCs for People, a nonprofit organization focused on refurbishing and distributing computers to low-income households. They delve into the processes of data destruction, security protocols, and the importance of providing updated technology to those in need. The discussion also covers the organization's approach to recycling, surplus equipment sales, and the impact of technology access on community members.

In this conversation, Adam Walter interviews Lauren Williams from PCs for People, a nonprofit organization dedicated to refurbishing and distributing computers to low-income households. The discussion covers the origins of the organization, its growth, the refurbishment process, the types of equipment needed, software licensing, community initiatives, and the importance of partnerships in achieving their mission. Lauren shares insights into the impact of their work on bridging the digital divide and providing access to technology for those in need.