Inside MCAA - The Blueprint For Mechanical Contracting
In this episode of Inside MCAA, host Frank Favaro sits down with two leading voices in mechanical contracting service—Renee Fiorelli, President of Peterson Service Company, headquartered in Medford, New Jersey, and Adam Wallenstein, Co-President of Neptune Plumbing, headquartered in Cleveland, Ohio. Together, they examine the current landscape of the service industry, addressing both its momentum and its most pressing challenge: the labor shortage. The conversation highlights strategies for recruitment and workforce development, including partnerships with trade schools, apprenticeships, and targeted outreach to students and parents. Renee and Adam also explore how MSCA’s member-driven educational offerings—from HVAC 101 and dispatcher training to hands-on technical courses and virtual sales programs—are helping contractors elevate their teams and bridge the skills gap. Listeners will gain insight into the growing value of peer networking, evolving customer expectations, and the role of technology and training in maintaining competitive service operations. Whether you’re new to the trades or leading a service division, this episode offers practical takeaways and a compelling case for continued learning, collaboration, and industry engagement.
14 episodios
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