Your Insurance Might Be Completely Wrong… And You’d Never Know | Commercial Insurance Nightmares

The Insurance Loophole Most Property Investors Miss

You set up the LLC. You bought the rental property. You got insurance. So you’re protected… right? Maybe not. In this episode of Insurance Gone Wild, Dennis and Stephanie welcome investment property insurance specialist Todd Burnell to break down one of the biggest mistakes real estate investors make: 👉 Your insurance policy might not actually match your property ownership. And if the deed, LLC, and policy aren’t structured correctly? A lawsuit could expose way more than just the property. Todd explains: Why the phrase “the policy should follow the deed” matters How improperly structured LLCs can destroy your liability protection The difference between short-term and long-term rental risks Why some major insurance carriers can’t properly insure LLC-owned homes How investors are saving thousands by restructuring their coverage And why bundling multiple rental homes under one commercial policy can completely change the game The episode also dives into vacant property risks, renovations, water damage exclusions, umbrella policies, and how lowering insurance costs can actually help investors scale faster. If you own investment property—or plan to—this is the kind of episode you listen to before something goes wrong. ⏱️ Chapters 00:00 – Welcome Back & Meet Todd Burnell 00:02:04 – The Insurance Problems Property Investors Don’t See 00:07:48 – “What’s the Name of the LLC?” 00:10:30 – Why the Policy MUST Match the Deed 00:14:21 – Property Damage vs. Lawsuit Exposure 00:18:01 – How LLCs Actually Protect Your Assets 00:21:44 – Short-Term Rentals = Bigger Risks 00:24:25 – The One Policy Strategy Saving Investors Thousands 00:26:35 – Renovations, Vacant Homes & Coverage Gaps 00:29:15 – The Hidden Risk After 60 Days Vacant 00:30:29 – The 80% Coverage Strategy Explained 00:31:47 – Lower Premiums Can Help You Scale Faster 00:35:21 – Final Advice for Property Investors & Landlords

Festivus for the Rest of Us… and Insurance Companies | The Airing of the Insurance Grievances

It’s time for the annual Airing of the Grievances… insurance edition. In this episode of Insurance Gone Wild, Dennis and Stephanie vent about the thing everyone in insurance secretly complains about: 📞 endless hold times 🤖 automated systems that solve nothing 📧 underwriting departments that disappear for days 📂 claims adjusters who never call back 💸 rising premiums with shrinking coverage From fighting phone trees and broken billing systems to commercial underwriting games that make zero sense, this episode is basically therapy for insurance agents… and probably for clients too. Along the way, they break down: Why customer service in insurance feels worse than ever How AI is changing the industry (and not always for the better) The hidden frustrations behind claims handling and underwriting Why agents are stuck balancing honesty with carrier relationships And the phrases that magically make claims departments move faster 👀 If you’ve ever yelled “REPRESENTATIVE!” into your phone while trying to fix an insurance problem… this episode is for you. ⏱️ Chapters 00:00 – Festivus for the Insurance Industry 00:02:30 – “The Carriers Have Gone Downhill” 00:05:41 – The Portal, the Phone Tree & the Endless Waiting 00:08:42 – Why Talking to a Human Feels Impossible 00:10:22 – AI Customer Service Is Already Here 00:13:06 – Billing Problems Nobody Can Explain 00:16:36 – Spam Calls vs. Actual Insurance Calls 00:19:22 – Claims Adjusters That Vanish Into Thin Air 00:23:17 – The Secret Phrases That Get Claims Moving 00:25:10 – Commercial Underwriting Games & Delays 00:31:23 – Why Health Insurance Keeps Getting Worse 00:35:42 – Why Insurance Agents Get Frustrated Too 00:40:52 – What’s YOUR Biggest Insurance Grievance? Email: Contact@IGWpodcast.com Facebook: https://www.facebook.com/InsuranceGoneWild Get a Quote! Panatela Group: https://panatelagroup.com/ Call: 817-753-0093

Storm Damage Doesn’t Mean a New Roof… Here’s What Actually Happens | Insurance Gone Wild

Storm season is here—and if you think a little wind or hail means a brand-new roof, you might be in for a rude awakening. In this episode of Insurance Gone Wild, Dennis and Stephanie break down what really happens when storms hit your home, your car, and your insurance policy. From wind vs. hail claims to the frustrating truth about partial roof replacements, they unpack the biggest misconceptions homeowners have during storm season. They also dive into why your neighbor getting a new roof means absolutely nothing for your claim, how cheap shingles can cost you thousands later, and why flood risk is way more common than you think—even in the middle of the city. Plus, they cover real-world scenarios like lightning strikes on vehicles, wind-blown debris damage, and the one thing you should always prioritize over your property when things go sideways. If you own a home, a car, or frankly… anything—this episode will save you headaches, money, and possibly a massive insurance mistake. ⏱️ Chapters 00:00:00 – Storm Season Is Here (And It’s Worse Than You Think) 00:06:01 – Why Wind Damage Rarely Means a Full Roof Replacement 00:10:08 – The Truth About Wind-Blown Rain (And What’s Not Covered) 00:11:22 – Your Neighbor’s Claim Means Nothing for You 00:14:07 – Tree Damage, Bad Faith Claims & Avoiding Disaster 00:17:05 – What Actually Counts as Auto Insurance Coverage in Storms 00:21:31 – Cheap Shingles = Expensive Problems Later 00:24:07 – Flood Zones Aren’t Where You Think They Are 00:27:19 – You Can’t Stop Water… So What Do You Do? Email: Contact@IGWpodcast.com Facebook: https://www.facebook.com/InsuranceGoneWild Get a Quote! Panatela Group: https://panatelagroup.com/ Call: 817-753-0093

Your Insurance Might Be Completely Wrong… And You’d Never Know | Commercial Insurance Nightmares

Most business owners think they’re covered… until they’re not. In this episode of Insurance Gone Wild, Dennis and Stephanie pull back the curtain on the wild world of commercial insurance—and yeah… it’s worse than you think. We’re talking: A jiu-jitsu gym classified as a building materials dealer (??) A 24-hour restaurant with zero liquor liability Claims that were approved… then mysteriously “disappeared” And business owners paying for policies that basically protect… nothing The scary part? None of these people knew anything was wrong. This episode is part horror story, part masterclass—breaking down how bad classifications, lazy agents, and blind trust can cost you everything. And if you’re a business owner thinking “that would never happen to me”… you might want to double-check your policy after this one. ⏱️ Chapters 00:00 – “Is Insurance… Insured?” (Welcome to the Chaos) 00:05:34 – The Restaurant That Had Coverage… But Not Really 00:10:19 – The $94K Claim That Got Buried (Yes, Seriously) 00:17:18 – Why You Can’t Just Trust Your Agent 00:24:42 – When Cheap Insurance Gets Very Expensive Email: Contact@IGWpodcast.com Facebook: https://www.facebook.com/InsuranceGoneWild Get a Quote! Panatela Group: https://panatelagroup.com/ Call: 817-753-0093

The ‘Venison Strategy’ Might Work… Until It Really Doesn’t | IGW Ep 52

What do a comedian, a fake deer accident, and a totaled car have in common? Apparently… a masterclass in what not to do with your insurance claim. In this episode of Insurance Gone Wild, Dennis and Stephanie break down a viral comedy bit that raises a very real question: 👉 Could you actually fool an insurance company with a “creative” claim? From staged deer collisions (yes… involving venison 😳) to real-life stories of swerving for animals and totaling cars, this episode walks the fine line between hilarious and highly illegal. Along the way, you’ll learn: Why insurance companies care more about what you hit than why you swerved The difference between comprehensive vs. collision coverage (and why it matters more than you think) What a “phantom vehicle” is—and why it rarely works in your favor And why honesty in a claim might save you a LOT more than a clever story ever could Bottom line: It might sound genius… until it turns into fraud. 🎧 Hit play for laughs, real talk, and the kind of insurance advice you didn’t know you needed. ⏱️ Chapters 00:00 – Lighting Problems & Studio Chaos 00:02:29 – The Viral “Fake Deer” Insurance Story 00:05:35 – Swerving vs. Hitting: What Insurance Actually Wants 00:09:36 – Phantom Vehicles & Who’s Really at Fault 00:18:40 – Fraud Stories That (Shockingly) Got Paid 00:24:34 – Commercials, Confusion & Classic Banter Email: Contact@IGWpodcast.com Facebook: https://www.facebook.com/InsuranceGoneWild Get a Quote! Panatela Group: https://panatelagroup.com/ Call: 817-753-0093