AI Bots Are Weird: Commerce is Weirder

AI Bots Are Weird: Commerce is Weirder

In this episode of Keeping Commerce [http://www.commerce.com/] Weird, Travis Hess is joined bt analyst Heather Hershey to unpack why AI in commerce feels both inevitable and a little unhinged. They dig into what’s actually changing (hint: it’s not just the storefront), why product data is suddenly the main character, and how brands are navigating a world where bots are rewriting the rules of discovery and decision-making. Tune in for a candid conversation on how the future belongs to those who can turn messy data into meaningful experiences — without losing their minds (or their brand) along the way.

Commerce Live Teaser: How to Get an AI Growth Mindset

In this episode of Keeping Commerce [http://www.commerce.com/] Weird, Travis Hess sits down with futurist Anders Sörman-Nilsson [https://www.anderssorman-nilsson.com/]for a candid conversation on what happens when AI stops assisting the shopper and starts becoming the shopper. They unpack how agentic commerce is reshaping discovery, trust, and the customer journey — and how annoying CAPTCHAs have gotten. Tune in for a preview of Anders’ upcoming Commerce Live [https://events.commerce.com/commercelive/] keynote on April 30 in Chicago and why brands need to prepare now for what’s coming next.

AI Transformation: You're Not Early, You're Late.

In this episode of Keeping Commerce [http://www.commerce.com/] Weird, Travis Hess sits down with digital transformation veteran Andy Lark for a candid conversation on what AI transformation really means. They unpack why this isn’t just another tech upgrade but a full systems rethink — from feeds and data to orchestration and customer experience. Tune in to hear why most companies are stuck in old patterns (yes, still repainting the same garbage truck) and why the brands that win are the ones that center everything around the customer.

CEO to CEO: How to Scale Without Snapping

In this episode of Keeping Commerce [http://www.commerce.com/] Weird, Travis Hess sits down with Patchworks CEO Jim Herbert for a candid CEO-to-CEO chat. Tune in to hear them unpack what real leadership looks like under pressure — delegating without losing control, embracing the lonely parts of the job, and building teams that can handle growth without chaos. They dig into why APIs are the backbone of modern commerce, where AI is genuinely useful (and where the hype runs hot), and why the backend might just be the real star of the show.

Pizza and Product: Why Craft Always Wins

In this episode of Keeping Commerce [http://www.commerce.com/] Weird, Travis Hess sits down with Commerce CPO Vipul Shah to talk product strategy through the most serious lens imaginable: pizza. Tune in to hear them unpack how great products are built — nailing the basics, balancing speed with quality, and knowing when to take bold swings without breaking trust. It’s a conversation about catering to customers, nailing your craft, and if pickles belong on pizza.