Killer Growth
In Episode 56, Samuel sits down with Chris Sund - president and CEO of United Med and GQR Healthcare, keynote speaker, Maxwell-certified coach, and founder of Amplify Speakers bureau. Chris took a risk on a brand-new healthcare staffing company, helped grow it from a small team and roughly $5 million in revenue to over $60 million in three years, earned the number 3 spot on the Inc. 5000 fastest-growing companies in the Midwest, and then watched the company get acquired by GQR Healthcare. This conversation goes deep on what it actually took to get there, what COVID did to the entire staffing industry, and how a company built around human experience decided to build an AI product to go with it. The growth story looks clean from the outside. Inside, it was a cash flow nightmare. United Med was cutting payroll for employees 60 to 90 days before reimbursement came in from hospitals, meaning the faster they grew, the more financial pressure the ownership group absorbed behind the scenes. Chris talks through what that actually looked like - managing ownership responsibilities, keeping the books together at scale, and building a culture where your staff spends every day inside someone else's organization. The answer was high-touch over high-volume: recruiters as relationship managers, employees supported from credentialing through their last day on assignment, with the goal that if someone never wanted to leave, that counted as a win. COVID sent the industry vertical and then sent it back down hard. Hospitals that had never used contract labor suddenly couldn't function without it. Rates doubled in some markets as facilities competed for nurses and allied staff. Workers quit mid-contract to chase better money. When the market corrected, it corrected fast - double-digit revenue drops in a quarter for companies holding leases and payroll built for the spike. Chris's response was to build a product designed to prevent the problem: Nebula, an AI talent platform with over 200 million profiles that actively headhunts, emails, and texts candidates on behalf of employers. His framing is direct - contract labor is like going to the ER. You should only be there when you have to be. Nebula is the preventative care. On the speaking side, Chris keynotes on leadership, culture, and what he calls the human side of healthcare - the idea that hospital reviews almost never talk about the equipment. They talk about the person who made eye contact in the hallway or the staff member who knew a family member's name. Clinical care is the baseline. The human side is what people remember. He holds Maxwell certifications in both coaching and speaking, runs Amplify Speakers to connect event planners with professional talent, and launched the Amplify Speakers podcast earlier this year to showcase the people behind the bureau. His advice for anyone who wants to speak professionally is simple: do free to fee, apply constantly, and ask every room to tell you what to work on. Chris Sund runs United Med and GQR Healthcare, leads the Amplify Speakers bureau, and keynotes on leadership and the patient experience for healthcare organizations and corporate audiences. Learn more at https://killergrowth.com [https://killergrowth.com/]
59 episodios
Comentarios
0Sé la primera persona en comentar
¡Regístrate ahora y únete a la comunidad de Killer Growth!