Last Visit First
Compassus CEO Mike Asselta on clinical insights, care leadership and the future of healthcare. He leads one of the nation's largest home-based care companies, 10,000 caregivers and $1.5B in integrated services. He finally sat down with Tom and did not hold back. With 31 years of healthcare leadership behind him and a platform covering home health, hospice, palliative care, infusion and private duty services, Mike is driving healthcare innovation and the future of patient-centered care from the inside out. He explains: * How you scale a $1.5B home-based care company without losing the culture that made it great * The AI investments that are giving nurses their evenings back and cutting intake from 4 hours to 15 minutes * Why joint venture partnerships with health systems are the future and what the Providence deal taught them * The palliative care strategy, the SNF-at-home model and where the patient journey is actually heading * The nurse practitioner workforce crisis and the clinical data signals every provider should be watching * What great care leadership looks like at scale and the legacy he is building at Compassus CHAPTERS * 0:00 Introduction — Meet Mike Asselta, CEO of Compassus * 0:27 Mike's Career Journey: Lab One, Quest, Fresenius and Three Failed Retirements * 3:28 Entering Home-Based Care: The Fragmentation Shock * 5:20 Leading a Mobile Workforce: Care Leadership at Scale * 6:18 Compassus by the Numbers: $1.5B, 11,500 Caregivers and a Mission-First Culture * 8:24 The Leadership Summit in San Antonio: Leading With Heart * 12:11 Operational Excellence vs. Clinical Excellence * 14:15 The Single Biggest Strategic Decision of Mike's First Two Years * 15:19 Why Hospital-Health System JV Partnerships Are the Future of Post-Acute Care * 21:07 Inside the Providence Partnership: Values, Scale and Continuity of Care * 23:21 How Health Systems Should Be Thinking About Hospice and Palliative Care * 26:45 The Hospice Conversation Nobody Wants to Have (But Everyone Needs To) * 28:09 Industry Fragmentation, Fraud, Waste and Abuse — and Why the Real Story Isn't Being Told * 30:06 Ads * 31:45 Independent, Hospital-Owned or JV? What the Industry Looks Like in 10 Years * 32:30 Interoperability, Faxing and the $781M Problem CMS Is Finally Addressing * 33:58 Balancing Home Health, Hospice, Palliative Care and Infusion Across the Patient Journey * 35:58 SNF at Home, Nurse Practitioners and the Next Frontier of Home-Based Care * 37:52 The Nurse Practitioner Workforce Crisis and the Student Loan Reclassification Problem * 40:28 Palliative Care Volumes Up 50%: The Compassus Strategy * 44:41 Clinical Data Signals Every Home-Based Provider Should Be Tracking * 48:31 AI Is Transforming Intake: From 4 Hours to 15 Minutes * 49:37 AI at the Bedside: Reducing Start-of-Care Time by 50% and Ending Pajama Charting * 52:23 Ads * 54:37 Revenue Cycle, AI Workflows and the Art of the Possible in 2026 and 2027 * 57:17 Claude Cowork, Agentic AI and the Back Office Revolution at Compassus * 1:00:14 Real-World AI Win: A 45-Minute Fix for What Should Have Been a 3-Week Project * 1:02:03 Reducing Nurse Fear and Burnout Around AI Adoption * 1:04:47 Developing the Next Generation of Home Health and Hospice Leaders * 1:08:00 Mike's Legacy: What He Wants Compassus to Be Known For Learn more about Compassus: * https://www.compassus.com [https://www.compassus.com] Careers at Compassus: * https://www.compassus.com/careers [https://www.compassus.com/careers] Sponsors: * Premier Sponsor: Trella Health: https://trellahealth.com/ [https://trellahealth.com/] * Premier Sponsor: Homecare Homebase: https://hchb.com/ [https://hchb.com/] * Maxwell TEC: https://maxwelltec.com/ [https://maxwelltec.com/] * StenoHealth: https://www.stenohealth.com/ [https://www.stenohealth.com/] * IntellaTriage: https://intellatriage.com/ [https://intellatriage.com/] Subscribe to Last Visit First for new episodes every week with the leaders shaping home health, hospice, palliative care and the future of healthcare.
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