Dear Sales Reps: Please Stop Doing These Things

Dear Sales Reps: Please Stop Doing These Things

Sales reps and credit managers have a complicated relationship, and in this episode, Thea Dudley says the quiet parts out loud. From incomplete paperwork and unauthorized terms to “just this once” policy exceptions, Thea breaks down the biggest frustrations credit departments face when working with sales teams in the lumber and building materials industry. Sponsored by Nuvo [https://nuvo.com/lp/lbm-talks].

How Ambridge Do it Best Became a Community Favorite on Facebook

In this episode of LBM Talks Social Media, Sally Lacey talks with David Strano and Leah Wallace from Ambridge Do It Best Home Center [https://www.doitbest.com/ambridge-home-center/?srsltid=AfmBOooxIMW-bx_xDyZpt0k4vkhROZGrSydRm_CvOtvGBqSvJ_gDmxrY] about how their funny, community-focused social media content helped make their store a local favorite. From employee-led reels to customer involvement, David and Leah share how they use social media to stay connected with their community and keep their business front of mind. If you want to unlock the power of social media in your community, this episode is for you. Check out their Facebook page: https://www.facebook.com/ambridgedoitbest [https://www.facebook.com/ambridgedoitbest]

Why No One Chooses a Career in Credit—And What Smart Teams Are Doing About It

In this episode of LBM Talks Credit, Thea Dudley sits down with Michelle Kelly [https://www.linkedin.com/in/mkelly13/], Senior Credit Manager at Mansfield Energy, to talk about the growing talent gap in credit—and how companies can start building their own pipeline. Michelle shares how her team transformed internships into a meaningful, structured program that delivers real value on both sides, creating job-ready analysts while giving interns hands-on experience that goes far beyond busywork. If you’re thinking about the future of your team—or struggling to find talent—this episode is a must-listen.

What I Learned at Social Media Week 2026: 5 Takeaways for Social Media Managers

In this solo episode, Sally Lacey shares her key takeaways from Social Media Week [https://event.adweek.com/smw_2026] 2026 in New York City, and what they mean for social media managers. She covers five key takeaways, including why having fun with your content matters more than you think, how to stay agile in a fast-moving landscape, what’s really changing with the algorithm, and why long-form content still deserves your attention. If you’ve ever felt stuck in planning mode, overwhelmed by metrics, or disconnected from your content, this episode offers a grounded, relatable perspective.

5 Things Leaders Must Understand for Credit to Succeed

Most leadership teams don’t fully understand what their credit department is up against—and it’s costing them. In this episode of LBM Talks Credit, Thea Dudley shares five things every leader needs to know about managing credit, including: * Why your team is dealing with “data chaos” * The shift to real-time credit data (and why it matters) * Why credit needs a seat at the table * The KPIs you should actually be tracking * How better alignment leads to stronger cash flow If you want your credit team to operate like a strategic powerhouse—not just a back-office function—this episode is for you. Sponsored by Nuvo—making it faster and easier for LBM suppliers to activate new customers, streamline credit workflows, and access real-time insights. Visit nuvo.com [nuvo.com] to learn more.