Episode 08

Episode 08

Matt Gaus shares what it was like to step into his family’s business without a clear path and how that experience evolved over time.   “I didn’t have a defined role… I was just there to learn.”   This conversation explores how personal growth shapes leadership and how confidence develops through experience, responsibility, and consistency.   🔑 In this episode: • Family business transition and next generation leadership • Leadership development through personal growth • Building confidence through discipline and consistency • The compound effect in business and life • Shifting from learning the business to leading it • Navigating family dynamics within a business • Creating clarity through structure and focus   This episode is for you if you are stepping into a larger role, navigating uncertainty, or working to grow into leadership within a business or career.   Follow us for more such insightful conversations: santoriandpeters.com [http://santoriandpeters.com/]

Episode 07

In this episode of Lessons in Legacy by Santori & Peters [https://santoriandpeters.com/], host Ryan Neupaver is joined by Jill Kimmick, the third-generation leader of D&C Supply [https://www.dandcsupply.com/], a family-owned business specializing in concrete reinforcement with steel fibers. Jill opens up about the journey of balancing tradition with innovation, the challenges of stepping into leadership in a family business, and how she’s driving growth in a male-dominated industry. In this episode, we explore: * The value of resilience and how family businesses overcome obstacles. * How Jill balances tradition and innovation, keeping a legacy alive while preparing the company for the future. * Leadership lessons, especially for women in male-dominated industries. * The importance of teamwork and communication in family businesses. * How Jill has modernized operations at D&C Supply, driving growth with small, strategic changes. Tune in for an inspiring discussion on legacy, leadership, and what it means to carry forward a family business in today's world.

Episode 06

In this episode of Lessons in Legacy by Santori & Peters [https://santoriandpeters.com/], host Ryan Neupaver is joined by Will Host, CEO of Andocia Marketing [http://andocia.com], a marketing agency helping small businesses cut through the noise and make a lasting impact.  From ministry leadership to marketing entrepreneurship, Will shares his unconventional journey, the lessons he’s learned scaling Andocia, and why he believes “leadership is jazz.” With candor and insight, he opens up about the challenges of growth, building the right team, and navigating a fast-changing world shaped by technology and AI.  Takeaways:  - Leadership is jazz. There’s no one playbook—great leaders adapt, listen, and improvise.  - Growth is uncomfortable. Scaling a business means reinventing your team, processes, and systems year after year.  - Customer service is the foundation. Beyond creativity, long-term client relationships depend on trust and care.  - Every dollar counts. Marketing success isn’t just about creativity—it’s about strategy, measurement, and return.  - AI is here to stay. Businesses that embrace new tools and automation will have a competitive advantage.  - Legacy is about confidence.  Will’s biggest lesson: trust yourself, trust your team, and know that you’ll figure it out.

Episode 05

In this episode of Lessons in Legacy by Santori & Peters, host Ryan Neupaver is joined by Kathy Battis, owner of Bethel Bakery and a true icon in Pittsburgh’s small business community. Kathy shares the heart and history behind her multigenerational business and what it means to bake more than just pastries—she’s baking a legacy. From serving the Pittsburgh Penguins to raising the next generation of bakers in her family, Kathy reveals how customer care, consistency, and connection have kept her business thriving for decades. Takeaways: - Legacy starts with people. Whether it’s her customers or her granddaughter helping out in the store, - Kathy emphasizes that relationships are at the heart of everything. - Consistency matters. Great product is important, but great experience is what keeps people coming back. - Customer service is an attitude. Treat every customer like royalty—know their names, notice their moods, and make them smile before they leave. - Respect your employees. A business is only as strong as the team behind it. Show appreciation and build a positive culture. - Start them young. Bringing her granddaughter into the bakery shows how legacy is lived out in daily actions, not just business plans. - Success isn’t just about growth—it’s about gratitude. From walking orders to cars to recognizing the value of a thank-you, small touches leave lasting impressions.

Episode 04

In this episode of 'Lessons in Legacy' by Santori & Peters, host Ryan Neupaver is joined by Tim Tannert, EOS® Implementer and CEO of CultureCures. Tim shares his journey from high-achieving CEO to an intentional leader focused on purpose, family, and sustainable business growth. Through stories of personal struggle and transformation, Tim delivers actionable insights for business owners, executives, and individuals seeking more balance, fulfillment, and impact in both work and life. Takeaways:  - Success Needs Intentionality. Chasing titles or growth without purpose leads to burnout. Define success on your own terms - Build a team of experts. Surround yourself with trusted advisors — legal, financial, and operational — so you can focus on what you do best - Join a peer group. CEO peer groups offer invaluable perspective, accountability, and connection to help you grow. - Use an operating system. Every business needs structure. EOS gives you simple tools to align vision, drive execution, and build healthier teams. - Integrate work and life. Instead of balancing work and family, bring them together. Involve your loved ones and live your values in both worlds. - Lead yourself first. Self-discipline is key. If you can manage the “person in the mirror,” you can manage anything. - Focus on the gain, not the gap. Celebrate how far you’ve come instead of obsessing over how far you still have to go. - Keep learning and applying. Books like Traction and The Gap and the Gain provide tools — but real growth comes when you act on them. 00:00 Mastering Self-Control for Lifelong Success 00:19 Introduction to Lessons and Legacy Podcast 00:46 Meet Tim Tanner: From Pharmacist to CEO 01:37 Challenges in Leadership and Business Growth 04:10 Implementing EOS: A Game Changer 05:29 The Importance of Vision, Execution, and Accountability 07:51 Delegation and Building a Strong Team 15:46 Leveraging Advisors and Peer Groups for Success 18:00 The Challenge of Work-Life Balance 18:19 The Importance of a Peer Group 19:23 Struggles and Lessons in Family Management 22:42 Work-Life Integration Strategies 25:18 Essential Steps for Business Owners 29:33 Recommended Reading for Entrepreneurs 30:05 The Gap and the Gain 34:38 Conclusion and Contact Information