Letters to Leaders
You just asked your team what the customer wants—and no one could answer. Ten-year-old surveys and assumptions have replaced real conversations, leaving you blind to their needs and your business drifting toward irrelevance. But there’s a way out: face-to-face interviews with two critical questions that unlock their deepest frustrations and unmet needs. Discover how to transform their pain points into your greatest competitive advantage—and why the COBOL programmers’ fate isn’t inevitable for you. About Park Wiker Park Wiker is a leadership coach and consultant at Wiker Industries, helping leaders and leadership groups build confidence, tackle discomfort, and drive real growth through mentoring, team facilitation, and vision development. Contact & Connect Email: pwiker@wiker.com [pwiker@wiker.com] Website: https://www.wiker.com [https://www.wiker.com] Subscribe for more Letters to Leaders episodes and coaching insights. Need help facilitating a team session? Need some 1 on 1? Reach out. Thanks for listening! Share your thoughts via email. Get full access to Letters to Leaders at wiker.substack.com/subscribe [https://wiker.substack.com/subscribe?utm_medium=podcast&utm_campaign=CTA_4]
23 episodios
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