Found in the Machine: Forgotten Tech History
She was a copywriter turned marketer who watched focus groups attempt to use computers. She knew the internet wasn't a product you could sell. You needed to give people a way in. Her name was Jan Brandt, and she decided to mail it to them. In this episode * Jan Brandt: The architect of America Online's carpet bombing strategy that put a billion discs in American hands * Omaha Steaks, airlines, and grocery stores: how the discs became inescapable * A 150-pound throne and a museum case: What happened to the AOL discs that didn't go in the trash * The digital divide: The people who got left behind Episode Music * James Opie / Nihilore, CC BY 4.0 [https://creativecommons.org/licenses/by/4.0/] * There's Garbage in the Mariana Trench [https://www.nihilore.com/latest-tracks/2025/3/14/theres-garbage-in-the-mariana-trench?rq=garbage] * Morality Centre [https://www.nihilore.com/latest-tracks/2019/11/26/morality-centre?rq=Morality%20Centre] * Hemiteleia [https://www.nihilore.com/latest-tracks/2017/8/6/hemiteleia?rq=Hemiteleia] * Where There is No Darkness [https://www.nihilore.com/latest-tracks/2017/4/14/where-there-is-no-darkness?rq=Where%20There%20is%20No%20Darkness] Additional Reading McCullough, B. (2014, August). She gave the world a billion AOL CDs: An interview with marketing legend Jan Brandt [Podcast episode]. Internet History Podcast. https://www.internethistorypodcast.com/2014/08/she-gave-the-world-a-billion-aol-cds-an-interview-with-marketing-legend-jan-brandt/ [https://www.internethistorypodcast.com/2014/08/she-gave-the-world-a-billion-aol-cds-an-interview-with-marketing-legend-jan-brandt/] National Telecommunications and Information Administration. (n.d.). Data Central. U.S. Department of Commerce. https://www.ntia.gov/topics/data-central [https://www.ntia.gov/topics/data-central] Ramo, J. C. (1997, September 22). How AOL lost the battles but won the war. Time. https://time.com/archive/6731455/how-aol-lost-the-battles-but-won-the-war/ [https://time.com/archive/6731455/how-aol-lost-the-battles-but-won-the-war/] Smithsonian Institution. (n.d.). America Online (AOL) disc [Object record, NMAH catalog no. 2010.3015.05]. National Museum of American History. https://www.si.edu/object/nmah_1395721 [https://www.si.edu/object/nmah_1395721] Support the show [https://buymeacoffee.com/foundinthemachine] Found in the Machine is a narrative technology podcast about the forgotten history of computing, software, and the internet. Hosted by Daina Bouquin [https://dainabouquin.com/], each episode uncovers the true story behind a piece of computer history. These are the forgotten people, decisions, and accidents that quietly shaped the digital world. If you enjoyed this episode, please consider leaving a rating and review on Apple Podcasts [https://podcasts.apple.com/podcast/id1879625858] or Spotify [https://open.spotify.com/show/6uynqSYhuncCaMYvHvlS8D?si=rWV94P1kR6afZAjTpGiZ5A]. You can also sign up to receive Notes from the Machine [https://notes.foundinthemachine.com/#/portal] with each episode. You can support the show and independent booksellers by purchasing from the show's bookshop at bookshop.org/shop/foundinthemachine [https://bookshop.org/shop/foundinthemachine].
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