Making Waves
Making critical communications work in the real world. Designing a system is one thing; making it perform reliably under pressure is another. In this episode of Making Waves, we turn the spotlight on Brazil where vast geography and extreme industrial demands reveal what truly determines the success of mission-critical communications. Joining us is Matheus B. Silva, COO of Alcon Engenharia de Sistemas and Kofre Tecnologia, to share hard-won lessons from the intersection of engineering, business reality, and human trust. Drawing on his experience managing hundreds of thousands of users across Brazil’s most challenging environments, Matheus unpacks: * Engineering decisions that impact long-term reliability – Why the infrastructure surrounding the tech is often the weakest link. * Deployment and operational challenges – Navigating the "2-year rule" and the realities that only surface after go-live. * Cost of ownership and lifecycle thinking – How high interest rates and operational scale are shifting the industry toward "Hardware as a Service." * User adoption and trust – Why earning the confidence of the person holding the radio is as vital as the signal itself. * Preparing systems for future evolution – How to bridge the "hybrid decade" between legacy LMR and the promise of LTE. This is a conversation packed with practical insights and a vital reminder that the real test of any communications system begins long after deployment. Timeline: 00:00:00 Key highlights 00:01:15 Introduction and guest welcome 00:02:18 Company overview: Alcon-Kofre & D1 Capital 00:03:35 The Brazilian context: Success & strategy 00:05:07 Engineering realities: Power & infrastructure 00:07:11 Business model: Hardware as a Service (HaaS) 00:14:52 The human element: Building user trust 00:17:42 The future: Hybrid networks & LTE 00:21:11 Rapid-fire round 00:27:10 Wrap-up & closing About: Matheus B. Silva is the COO of Alcon Engenharia de Sistemas and Kofre Tecnologia. A leader at the forefront of the "Hardware as a Service" (HaaS) model, he and his team support over 850,000 subscribers across 8,000 networks, delivering vital communication lifelines to the largest mining and energy players in Latin America.
12 episodios
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