02 - Transition from Groundskeeper to Service Manager

07 - Company Culture

In this insightful interview, Elaine De Lude linkedin.com/in/elaine-de-lude-mba-4a77568 [http://linkedin.com/in/elaine-de-lude-mba-4a77568] shares her journey into property management, the importance of cultivating a strong company culture, and practical strategies for leadership and team development. Discover how to build authentic connections, embed core values, and foster a positive environment that drives success in the multifamily industry. Chapters 00:00 Introduction to Elaine De Lude and LiveBE Communities 02:24 Elaine's Journey into Property Management 04:49 Building a Unique Company Culture 07:42 Living the Core Values 11:14 Hiring for Cultural Fit 13:50 Integrating Core Values into Performance 16:46 Addressing Cultural Issues 19:52 Understanding Personal Challenges 20:42 Employee Surveys and Feedback 22:25 Evolving Perspectives on Leadership 24:26 Training and Developing Talent 26:24 The Importance of Titles in Leadership 27:26 Creating Community Rituals for Culture 28:48 Closing Thoughts on Culture and Team Building 🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at https://www.multifamilymedianetwork.com/ [https://www.multifamilymedianetwork.com/] to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts! #Multifamily #MultifamilyEthos #CompanyCulture

05 - From Nashville Songwriter to Senior Property Manager

Elora Michel https://www.linkedin.com/in/elora-michel-1809672b/shares [https://www.linkedin.com/in/elora-michel-1809672b/shares] her journey into property management, leadership insights, team building strategies, and effective leasing techniques in this engaging interview. This episode offers practical insights for managers seeking to strengthen their leadership and team dynamics. Chapters 00:00 Introduction to Elora Michel and Her Journey 04:03 The People Aspect of Property Management 07:04 Building Team Culture and Individual Focus 08:57 The Importance of One-on-Ones 12:03 Professional Development and Goal Setting 14:01 Performance Reviews and Continuous Feedback 17:06 Leasing Strategies and Team Support 22:36 Fostering Camaraderie and Trust 26:03 Support from Leadership and Mentorship 30:14 Advice for New Community Managers 🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at https://www.multifamilymedianetwork.com/ [https://www.multifamilymedianetwork.com/] to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!

04 - A Borne Leader Taking An Empathic Approach

In this insightful interview, Nathan Borne linkedin.com/in/nathanborne [http://linkedin.com/in/nathanborne] , a seasoned regional manager in multifamily property management, shares his leadership philosophy, team development strategies, and the importance of: - Building trust goes beyond tasks — it involves showing genuine respect, recognizing efforts, and creating space for growth. - Fostering loyalty and communication by taking the time to know team members by name, spending one-on-one time, and understanding their passions and concerns. - Supporting growth by encouraging employees to stretch themselves and learn from mistakes. Ultimately, great teams are built on trust, empathy, and patience. Chapters 00:00 The Essence of Leadership 06:26 Empowering Teams and Building Trust 11:24 Personal Development and Growth 15:47 Creating a Positive Team Culture 21:36 Understanding Team Dynamics and Personal Challenges 🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at https://www.multifamilymedianetwork.com/ [https://www.multifamilymedianetwork.com/] to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!

03 - From Fixing Leaks to Leading People: The Power of Mentorship in Maintenance

In this episode, Joshua Pomeroy linkedin.com/in/joshua-pomeroy-574b6316a [http://linkedin.com/in/joshua-pomeroy-574b6316a] shares his journey from Maintenance Technician to Resident Services Supervisor, emphasizing the importance of continuous learning, mentorship, and leadership along the way. Discover practical tips for career advancement, the power of social media in training, and inspiring success stories that highlight the value of dedication, passion, and leading with intention. Chapters 00:00 Introduction to Joshua Pomeroy 02:29 Joshua's Journey in Property Management 07:04 Career Progression and Certifications 09:32 Advice for Returning Technicians and Current Service Techs 13:43 The Importance of Actions in Leadership 13:56 Involvement in the Maintenance Academy 19:22 Success Stories and Leadership Development 23:37 Closing Thoughts on Career Development 🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at https://www.multifamilymedianetwork.com/ [https://www.multifamilymedianetwork.com/] to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!

02 - Transition from Groundskeeper to Service Manager

Join Carlyle Swafford as he interviews Chris Hendricks, a seasoned multifamily service manager with 20 years of hands-on experience. Discover his journey from groundskeeper to leadership, the evolution of training, and practical advice for career growth in property management. Chapters 00:00 Introduction to Chris Hendricks 02:19 Chris's Journey in Property Management 12:07 Evolution of Training in the Industry 17:03 Steps to Advancement in Maintenance Careers 21:49 Transitioning to a Supervisory Role 26:40 Current Goals and Future Aspirations 🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at https://www.multifamilymedianetwork.com/ [https://www.multifamilymedianetwork.com/] to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!