Power & Impact
In this week's Power & Impact, I speak with John Donovan, the former CEO of AT&T Communications, about what it takes to lead when technology is changing the ground beneath your feet. John had a front-row seat to some of the most important technological shifts of the past several decades, including the rise of fiber communications, smartphones, and cloud computing. One of his most important insights is that real innovation happens when an idea reaches customers at the right time and helps them do something better. That lesson feels especially relevant today. As AI reshapes the workplace, leaders cannot promise that every job will stay the same. What we can do is invest in people, help them learn, and build cultures where curiosity and continuous improvement are part of the daily rhythm. John offers a simple formula: Try to do your job a little better each day, do something kind for a teammate without expecting credit, and steal a little time each day to get better. Change may be unavoidable, but how we meet it is still up to us. As John says, the future will belong not only to those who understand the technology, but also those who keep learning and bringing others along.
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