PronSIG Podcast
In this episode of the PronSIG Podcast, host Mike Budden speaks with Heather Hansen, a communications trainer, author and speaker based in Singapore, who has become one of the leading voices in the fight against accent bias. Heather is the founder of Global Speech Academy, author of the award-winning book Unmuted, and is currently completing a PhD on accent bias in the workplace. Heather reflects on her journey from speech and debate competitor in the United States to training Singapore Airlines pilots, discovering the Lingua Franca Core, and building a career working with senior professionals in multinational organisations across Asia and beyond. The conversation explores what pronunciation coaching really looks like at executive level, why the goal of intelligibility and the reality of accent stigma often pull in opposite directions, and why telling a non-native speaker not to change their accent can itself be a form of privilege. They also discuss the challenges of training listeners as well as speakers, the surprising complexity of working with intonation and stress patterns across different language backgrounds, and Heather's work with NASA on accent bias in the workplace. Heather also shares her thoughts on the rapid rise of AI language tools, including accent translation technology and voice cloning apps, and why she believes these risk reproducing the same language hierarchies they claim to disrupt.
5 episodios
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