Proptech Pulse
In this episode of PropTech Pulse, Shelley Robinson speaks with Margette Hepfner https://www.linkedin.com/in/margette/ [https://www.linkedin.com/in/margette/] from Build about her leadership journey, the importance of rewarding renters, and the challenges and opportunities in the PropTech industry. They discuss the significance of company culture, enhancing resident experiences, and the future of multifamily housing. Margette shares insights on the role of technology in real estate and offers advice for industry leaders. Chapters 00:00 Introduction to PropTech Pulse and Leadership Journey 02:46 The Importance of Rewarding Renters 05:22 Building a Positive Company Culture 07:58 Transitioning from Operations to Tech 10:35 Enhancing Resident Experience and Retention 13:26 The Role of Technology in Multifamily Housing 16:12 Challenges in the PropTech Industry 18:45 The Future of Multifamily Housing 21:14 Advice for Industry Leaders 23:49 Conclusion and Future Directions 🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at https://multifamilymedianetwork.com/ [https://multifamilymedianetwork.com/] to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts! #CustomerExperience #PersonalizedService #ActiveListening #CXStrategies #EarnedProspects #CustomerSatisfaction #Referrals #MultifamilyLeadership #ResidentExperience #PropertyManagement
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