Ep 9 - Have solid foundations for sustainable growth with Yanan Zhou & Adam Chen from Oriental TeaHouse and David’s Restaurant.

Ep 12 - Using data insights to grow multiple locations with confidence with the co-founder of The Major Venues Joshua Harrison

Ep 12 - Using data insights to grow multiple locations with confidence with the co-founder of The Major Venues Joshua Harrison  When our next guest came across their first cafe with his cousin called Little West, the shopfront had its windows plastered with movie posters.   It took 18 months to open but was soon loved by the local community for its great coffee, food and service. The second cousins have built a cafe group that is quickly growing, with Little west, Applegum and Somewhere North soon to open, so it's great to chat with the co-founder Josh Harrison on this episode of RAW. In this podcast we discuss: -How Joshua started out in the hospitality industry and come to work with his cousin. -What the great things about running a business in a partnership are. -How they broke through in the cafe industry, and if he feels it's purely based on location and consistency these days? -Seeing the benefit of looking at insights on Lightspeed, what the important data to look at so you can make educated decisions. -What the plans are for the brand in the future. Find out more about the Lightspeed x POH Series  RAW here: https://www.lightspeedhq.com.au/raw-hospitality-podcast-series/ [https://www.lightspeedhq.com.au/raw-hospitality-podcast-series/] Little West Instagram:  https://www.instagram.com/littlewest.haberfield/ [https://www.instagram.com/littlewest.haberfield/] Lightspeed Website: https://www.lightspeedhq.com.au/ [https://www.lightspeedhq.com.au/] POH Website: https://principleofhospitality.com/ [https://principleofhospitality.com/]

Ep 11 - Growing sustainable dining with an indigenous focus with Zachariah Buckley from Grow Cafe Co.

Ep 11 - Growing sustainable dining with an indigenous focus with Zachariah Buckley from Grow Cafe Co. Grow Cafe Co. is revolutionising the way we think about sustainable and socially responsible dining by not only offering delicious, locally sourced food but also supporting small-scale farmers and bringing the traditional community values of Aboriginal Australia into its cafe group. I am so excited to have Zachariah with us today to share their story and insights on the future of the hospitality industry. In this podcast we discuss: -Can you tell us more about the mission and vision of Grow Cafe Co., and how it all started? -How does Grow Cafe ensure a sustainable supply chain and focus on local bush tucker ingredients like you are doing? -Can you share with us some of the biggest challenges you've faced in growing Grow Cafe so far and how you envisage building the brand? Find out more about the Lightspeed x POH Series RAW here: www.lightspeedhq.com.au/raw-hospitality-podcast-series/ [https://www.lightspeedhq.com.au/raw-hospitality-podcast-series/] Grow cafe Co. Instagram: https://www.instagram.com/growcafeco.leonay/ [https://www.instagram.com/growcafeco.leonay/] Lightspeed Website: https://www.lightspeedhq.com.au/ [https://www.lightspeedhq.com.au/] POH Website: https://principleofhospitality.com/ [https://principleofhospitality.com/]

Ep 10 -Not making apologises for making delicious fried chicken with Joss Jenner-Leuthart from Belles Hot Chicken Group

Ep 10 -Not making apologises for making delicious fried chicken with Joss Jenner-Leuthart from Belles Hot Chicken Group  Officially opening Fitzroy in August 2014, Belles Crave Worthy Chicken, great booze, Vinyl friendly soundtrack and legendary parties quickly proved to be a damn good recipe for success. Having locations in Melbourne and Sydney and now growing into other venues in 2023 as well, it's amazing to sit down with the manager director Joss Jenner-Leuthart on this episode. In this podcast we discuss: -How did you start in the hospitality industry and come to work at Belles? -With staff being such an issue, how important is building a unique team culture in hospitality or any organisation.. and how do you do it at Belles? -Belles has developed many different brand verticals over the last few years: Belles Hot Radio, An apparel line, Belles Draught beer and the original seasoning for retail - why have you deemed this to be important as you have gone deeper down this track than a lot of brands which is impressive? -Belles has been a brand that has flexed up and down with the number of venues you have and you are now in a very stable and impressive position, what plans do you have for the brand in the future? Find out more about the Lightspeed x POH Series RAW here: https://www.lightspeedhq.com.au/raw-hospitality-podcast-series/ [https://www.lightspeedhq.com.au/raw-hospitality-podcast-series/] Belles Website: https://belleshotchicken.com/ [https://belleshotchicken.com/] Lightspeed Website: https://www.lightspeedhq.com.au/ [https://www.lightspeedhq.com.au/] POH Website: https://principleofhospitality.com/ [https://principleofhospitality.com/]

Ep 9 - Have solid foundations for sustainable growth with Yanan Zhou & Adam Chen from Oriental TeaHouse and David’s Restaurant.

Ep 9 - Have solid foundations for sustainable growth with Yanan Zhou & Adam Chen from Oriental TeaHouse and David’s Restaurant.   Oriental Teahouse is an authentic Chinese teahouse re-imagined for modern times. Since its opening in 2003, Oriental Teahouse has built a reputation as Melbourne’s best teahouse, thanks to its tasty selection of handmade dumplings and yum cha, all served alongside a carefully selected range of cocktails and herbal and Chinese teas.  The greater group incorporates 2 Oriental Tea House locations, Zhou Zhou Bar, The dumpling studio, and Davids Restaurant, along, with a tea and teaware range as well a high-quality dumpling range that is sold at Coles Local Australia-wide.  Therefore it is a pleasure to sit down with Yanan Zhou, the General manager and Adam Chou the Operations Manager to talk with us about this amazing family-run business today.  In this podcast we ask the questions:  -How did you start out in the hospitality industry and come to work in the family business? -What the great things are about running and working in a family business?  -You have different verticals in the business like the ‘dumplings at home range’ and selling teaware and tea wholesale, when and why did the brand take this step?  -Why are the foundations important for a business like yours for growth? -What plans do you have for the brand in the future?  Find out more about the Lightspeed x POH Series RAW here:  https://www.lightspeedhq.com.au/raw-hospitality-podcast-series/  [https://www.lightspeedhq.com.au/raw-hospitality-podcast-series/ ] Oriental Tea House Website: https://orientalteahouse.com.au/  [https://orientalteahouse.com.au/ ] Lightspeed Website: https://www.lightspeedhq.com.au/ [https://www.lightspeedhq.com.au/] POH Website: https://principleofhospitality.com/ [https://principleofhospitality.com/]

Ep 8 - Pushing the boundaries of what a coffee brand can be With Lachlan Ward from ST ALi

Ep 8 - Pushing the boundaries of what a coffee brand can be With Lachlan Ward from ST ALi. ST. ALi was one of the first speciality coffee brands in Australia and blazed a path for what we define as specialty coffee in Melbourne;  Since its inception in 2005, ST. ALi has been an industry leader in direct relationships with farmers, in-house roasting, and expert coffee brewing, with a best-in-category food offering. They have always pushed the boundaries of what a coffee brand can be and whilst they have always had their landmark venue in the laneways of South Melbourne, they have grown into so many verticals of coffee and food products that are now proudly sold worldwide.  They have collaborated with such brands as  Mercedes Benz, Mr Black, Archie Rose, and Koko Black just to name a few, and I feel fortunate to chat with CEO Lachlan Ward today as they make an entry back into expanding their footprint of hospitality venues in 2023… In this podcast we discuss: -How ST ALi started in 2005 and how Lachlan came to be involved in the brand. -With a distinct focus for the brand to concentrate on different verticals other than running venues, why they took this action. -How ST ALi continues to stand out in the coffee market in an industry of so many quality players. -How Lachlan feels about the Melbourne hospitality scene moving forward and what plans ST has for the future. Find out more about the Lightspeed x POH Series RAW here: https://www.lightspeedhq.com.au/raw-hospitality-podcast-series/ [https://www.lightspeedhq.com.au/raw-hospitality-podcast-series/] ST ALi's Website: https://stali.com.au/ [https://stali.com.au/] Lightspeed Website: https://www.lightspeedhq.com.au/ [https://www.lightspeedhq.com.au/] POH Website: https://principleofhospitality.com/ [https://principleofhospitality.com/]