Why Patient Access Needs More Than Automation

Clean Claims Are the First Line of A/R Defense

Clean claims are more than a submission goal — they are one of the strongest defenses against avoidable A/R. In this RCMinutes segment, we look at how better claim quality reduces downstream follow-up, prevents unnecessary delays, and gives revenue cycle teams more time to focus on the accounts that truly need attention.

The New Revenue Cycle Reality for Acute Care Leaders

Hospitals are facing a new revenue cycle reality shaped by margin pressure, workforce constraints, payer complexity, denials, underpayments, and fragmented workflows. In this episode, Peggy Kelly, Tim Anderson, and Jason Adams of Infinx will explore what acute-care leaders need to rethink as revenue cycle performance becomes a strategic priority, not just an operational function. Brought to you by www.infinx.com [http://www.infinx.com]

Why Patient Access Needs More Than Automation

Automation is changing patient access, but prior authorization still requires more than bots, portals, and percentage-based promises. In this episode, Lindsey Nelson, Product Marketing Director at Infinx, explores why agentic workflows, human expertise, clinical judgment, and operational visibility all matter when organizations are trying to reduce delays, avoid denials, and keep work moving.

Understanding A/R as More Than an Aging Report

A/R is familiar territory for revenue cycle leaders, but the way it is managed determines whether teams are simply tracking unpaid claims or actively moving them toward resolution. This RCMinutes episode reframes A/R as an operational discipline built around follow-up, prioritization, denials, underpayments, patient responsibility, and the decisions that protect cash flow.

The Future of RCM Is Finally Catching Up

Healthcare revenue cycle has relied on rules engines, manual workflows, and brittle automation for decades. In this episode, Monte Sandler, Chief Operating Officer at WebPT, joins Stuart Newsome to discuss why AI may finally give RCM teams a way to manage complexity more dynamically while keeping human expertise at the center. Brought to you by www.infinx.com [http://www.infinx.com]