Sheri Jolly on Revenue Cycle Management and Fixing Dental Billing Systems That Bleed Profit

Sheri Jolly on Revenue Cycle Management and Fixing Dental Billing Systems That Bleed Profit

Revenue cycle management isn’t just backend busywork—it’s the financial heartbeat of your practice. When revenue cycle management fails, everything else begins to crack. In this episode, we confront the operational chaos that hides behind vague training, loose billing systems, and over-trusted insurance workflows. Guest Sheri Jolly exposes how broken revenue cycle management causes dental practices to leak money daily—and how smart, repeatable systems can stop the bleeding. We break down the mechanics of dental billing, insurance verification, front desk training, and patient communication protocols—highlighting the exact places where practices lose revenue they’ve already earned. Jolly lays out a tested framework for clear workflows that scale, even across multiple practice locations. Terms like operational systems, staff training, insurance communication, dental billing, front-desk onboarding, and insurance verification aren’t buzzwords here—they’re the triggers that either stabilize your cash flow or sabotage it. If your team is chasing claims or fumbling EOBs, it’s not about working harder—it’s about building systems that work for you. This is how revenue cycle management becomes your strongest financial tool. Chapters: (0:00) Insurance surprises kill dental revenue (4:19) Revenue leaks from confusion (10:00) Stop serving insurance policies (17:21) Chaos means lost revenue (26:45) Overhead hides in admin (32:50) Simplify before you scale Together, we'll reshape the future of dentistry. Visit www.RevolutionDentistryGroup.com [http://RevolutionDentistryGroup.com] to claim the success you actually deserve. Listen to The Revolution Dentistry Podcast on your favorite podcast platform [https://smartlink.ausha.co/the-revolution-dentistry-podcast] Follow The Revolution Dentistry Podcast on Instagram [https://www.instagram.com/revolutiondentistry/] Leave a review on Spotify [https://open.spotify.com/show/1LHmU5UpNwLTNpNmDpSKV4?si=qvR9r1scQH66k702aPyS1g] Leave a review on Apple Podcasts [https://podcasts.apple.com/us/podcast/the-revolution-dentistry-podcast/id1774559190] email us: info@revolutiondentistrygroup.com [info@revolutiondentistrygroup.com] Hosted on Ausha. See ausha.co/privacy-policy [https://ausha.co/privacy-policy] for more information.

Brady Frank Reveals the Play That’s Outperforming Private Equity

Private equity promised dentists a golden path—but most are finding it paved with regret. In this episode, Brady Frank reveals the play that’s outperforming private equity on every front: more control, better tax outcomes, and real ownership. With the DSO market floundering under rising interest rates, Frank shows why dentist-owned platforms and strategic ESOPs are leaving corporate deals in the dust. We talk exit strategy without selling out, how to recap your business tax-free, and how to build real wealth through syndication, real estate, and DDSO alignment. Frank exposes why so many dentists are getting less than promised—and lays out a smarter path that doesn’t involve giving up control. If you’ve been eyeing retirement, scale, or just sanity, this is the alternative route. Backed by over $500M in real estate deals and hard-won practice experience, this conversation is the blueprint for dentists ready to win without private equity. Chapters: (0:00) Where dentists lose most (3:00) First private group formed (6:49) DDSO vs DSO breakdown (12:29) Real estate investment tips (17:59) Three tax-saving buckets (23:01) ESOP power and flexibility Together, we'll reshape the future of dentistry. Visit www.RevolutionDentistryGroup.com [http://RevolutionDentistryGroup.com] to claim the success you actually deserve. Listen to The Revolution Dentistry Podcast on your favorite podcast platform [https://smartlink.ausha.co/the-revolution-dentistry-podcast] Follow The Revolution Dentistry Podcast on Instagram [https://www.instagram.com/revolutiondentistry/] Leave a review on Spotify [https://open.spotify.com/show/1LHmU5UpNwLTNpNmDpSKV4?si=qvR9r1scQH66k702aPyS1g] Leave a review on Apple Podcasts [https://podcasts.apple.com/us/podcast/the-revolution-dentistry-podcast/id1774559190] email us: info@revolutiondentistrygroup.com [info@revolutiondentistrygroup.com] Hosted on Ausha. See ausha.co/privacy-policy [https://ausha.co/privacy-policy] for more information.

Austin Moffat Exposes the Hidden Traps in a Seemingly ‘Good’ Dental Deal

Dental practice management is the core lens through which Austin Moffat breaks down a real acquisition deal—and it’s not looking good on the surface. But that’s exactly the point. With dental practice management done right, a practice that initially seems like a risky bet can become a cash-generating machine. In this episode, we’re unpacking the actual financials of a $2.2M practice on the market—and what you’ll hear will absolutely change how you evaluate an acquisition. Austin, managing partner at DSO CFO and an expert in financial strategy for multi-location dental groups, pulls no punches. We talk about how dentists often overlook critical metrics like EBITDA clarity, true payroll overhead, and where profits are really bleeding out. Austin gives us a clinic on interpreting the P&L—by rebuilding it. From identifying add-backs to restructuring expenses around clinical efficiency and team roles, he shows how to transform “meh” numbers into a strategic win. We discuss cash flow forecasting, the cost of poor bookkeeping, and how to use loan modeling for smarter acquisitions. Whether you're a DSO founder, an ambitious group practice owner, or an entrepreneurial doc looking to scale, this breakdown of dental practice management fundamentals will reshape how you assess potential purchases. Keywords that come alive in this conversation: dental accounting, financial freedom, buying a practice, practice ownership, and cash flow modeling. Chapters: (0:00) The $2.2M Practice—Is It Worth Buying? (4:50) EBITDA vs Net Income—Why Most Docs Miss It (12:25) Payroll Benchmarks & Hidden Bloat (26:10) Loan Modeling for Realistic Cash Flow (41:45) When to Walk Away from a Deal Together, we'll reshape the future of dentistry. Visit www.RevolutionDentistryGroup.com [http://RevolutionDentistryGroup.com] to claim the success you actually deserve. Listen to The Revolution Dentistry Podcast on your favorite podcast platform [https://smartlink.ausha.co/the-revolution-dentistry-podcast] Follow The Revolution Dentistry Podcast on Instagram [https://www.instagram.com/revolutiondentistry/] Leave a review on Spotify [https://open.spotify.com/show/1LHmU5UpNwLTNpNmDpSKV4?si=qvR9r1scQH66k702aPyS1g] Leave a review on Apple Podcasts [https://podcasts.apple.com/us/podcast/the-revolution-dentistry-podcast/id1774559190] email us: info@revolutiondentistrygroup.com [info@revolutiondentistrygroup.com] Hosted on Ausha. See ausha.co/privacy-policy [https://ausha.co/privacy-policy] for more information.

Dr. Paul Goodman on Why Most Dentists Are Hiring Wrong—and How to Fix It

Dental practice management isn't just about numbers and systems — it's about people, choices, and making sure no dentist cries inside on a Wednesday. In this episode, Dr. Paul Goodman, aka Dr. Nachos, shares his no-fluff approach to dental practice management by focusing on what really matters: sustainable associate hiring, building community, and reshaping outdated practice models. Whether you're a new grad staring down $600k in student debt or a veteran dentist desperate for fewer hygiene checks, this conversation gives you actionable clarity. We unpack how to create opportunity at every stage of your career — through ownership, associateships, or transition support. Dr. Goodman opens up about his work with Dental Nachos and Dentist Job Connect, revealing how better communication and stronger business systems can eliminate burnout and boost financial health. He also touches on the DSO vs. private practice debate, the role of mentorship, and what makes certain markets (like Missouri) ideal for dentist job seekers. You’ll hear insights on recruiting associate dentists, building multi-practice teams, improving team culture, understanding transitions, and even the emotional side of dental career paths. If you're wondering how to simplify your business model or when to scale your practice, this episode is your playbook. Get ready for truth bombs on CE strategy, startup vs acquisition, career pivots, and hiring mistakes most dentists don’t even realize they’re making.Together, we'll reshape the future of dentistry. Chapters: (00:00) Are dental schools setting dentists up for failure? (04:46) From failed NBA dreams to four thriving businesses (08:52) What makes a good associate placement actually work? (11:09) The difference between practice ownership and CEO vision (20:58) The five Fs that define dentist career growth (26:41) Why associate buy-ins aren't required — and might hurt (33:35) Build your “dentisting core”: mind, word, hand, and heart skills Visit www.RevolutionDentistryGroup.com [http://RevolutionDentistryGroup.com] to claim the success you actually deserve. Listen to The Revolution Dentistry Podcast on your favorite podcast platform [https://smartlink.ausha.co/the-revolution-dentistry-podcast] Follow The Revolution Dentistry Podcast on Instagram [https://www.instagram.com/revolutiondentistry/] Leave a review on Spotify [https://open.spotify.com/show/1LHmU5UpNwLTNpNmDpSKV4?si=qvR9r1scQH66k702aPyS1g] Leave a review on Apple Podcasts [https://podcasts.apple.com/us/podcast/the-revolution-dentistry-podcast/id1774559190] email us: info@revolutiondentistrygroup.com [info@revolutiondentistrygroup.com] Hosted on Ausha. See ausha.co/privacy-policy [https://ausha.co/privacy-policy] for more information.

Case Acceptance Is a Skill—Here’s How Top Coordinators Build It

Case acceptance isn’t about luck or pushy sales tactics—it’s a skill. And Sarah Riordan has mastered it. As the fastest treatment coordinator in ClearChoice history to hit $1 million, she’s not just closing big cases—she’s creating repeatable systems that get patients to say yes, even when the numbers are scary. We break down her exact mindset, language, and follow-up process so your team can stop losing high-value patients and start closing with clarity and confidence. Case acceptance, case acceptance, case acceptance—it’s not magic, it’s method. We talk about patient communication strategies that actually work, why treatment acceptance hinges on creativity, and how team incentives can drive results without killing morale. Sarah lays out how to personalize case presentation without muddying the message, how dental practice management plays into all of it, and why you can’t afford to ignore financing structure. If your treatment coordinator is winging it, this is your blueprint to fix that—fast. Chapters: (0:00) Fastest $1M case acceptance (2:08) Follow-ups close 40% (8:00) Incentivize with free arch Together, we'll reshape the future of dentistry. Visit www.RevolutionDentistryGroup.com [http://RevolutionDentistryGroup.com] to claim the success you actually deserve. Listen to The Revolution Dentistry Podcast on your favorite podcast platform [https://smartlink.ausha.co/the-revolution-dentistry-podcast] Follow The Revolution Dentistry Podcast on Instagram [https://www.instagram.com/revolutiondentistry/] Leave a review on Spotify [https://open.spotify.com/show/1LHmU5UpNwLTNpNmDpSKV4?si=qvR9r1scQH66k702aPyS1g] Leave a review on Apple Podcasts [https://podcasts.apple.com/us/podcast/the-revolution-dentistry-podcast/id1774559190] email us: info@revolutiondentistrygroup.com [info@revolutiondentistrygroup.com] Hosted on Ausha. See ausha.co/privacy-policy [https://ausha.co/privacy-policy] for more information.