Serving You - Upselling

Serving You - Solo Dining

In this episode Jeff brings up the topic of "solo dining" while talking about the stigmas that surround it in the industry and for the diner themselves. All three of them give us a personal story of dining alone, and Melissa is impressed with how much Matt pays attention. This topic was suggested by friend of the show, Dan. If you have a topic, don't hesitate to suggest it and eventually we will get to it...

Serving You - Gratuity

Today's topic is brought to us from Melissa and we talk "gratuity". How is it different from "tips" and who decides it. Matt has his feelings and Jeff tells us a story of quite the greedy server that used to work for him.

Serving You - Not Paying Attention

Matt brings us out topic this episode from the industry that he is currently working in. Jeff admits somethings bother him at a Deli. Melissa just wants people to be mindful. All this and more on this week's Serving You.

Serving You - Upselling

In this episode Jeff brings up the topic of "upselling" in the industry. How do we feel about it as customers and sometimes as employees having to do it. Is it recommending something truly delicious, or just a way to sell higher priced items? Also, Matt has a game he plays at restaurants with the servers.

Serving You - Tipping Out

In this Serving You episode, Melissa brings up the topic of "tipping out". Who do we tip out to in a restaurant? What percentage? How do we feel about it? If you've ever wondered how tipping breaks down in restaurants, this episode is the one for you.