Shopper Matters Podcast

Shopper Matters Episode 6: The New Rules of Grocery Engagement

43 min · 11 de nov de 2025
Portada del episodio Shopper Matters Episode 6: The New Rules of Grocery Engagement

Descripción

In this episode of Shopper Matters, host Michael La Kier sits down with Rob Belcore, Chief Commercial Officer of RSA America, to explore how independent grocers can compete—and win—in a data-driven, digital-first world. Belcore shares insights from millions of shopper transactions, explaining how local grocers can harness personalization, loyalty programs, and mobile technology to deepen customer connections without losing their community touch. From macro-to-micro engagement strategies to the ROI mindset needed for AI and automation, this conversation reveals how the next generation of independent grocery retail is being built—one personalized offer at a time.

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episode Shopper Matters Episode 10: Turning Behavioral Science into Shopper Conversion artwork

Shopper Matters Episode 10: Turning Behavioral Science into Shopper Conversion

Host Michael La Kier sits down with Lynn Neal, global practice officer at Sellcheck, to explore one of the most powerful and often misunderstood drivers of retail success: behavioral science. With over three decades of experience at Procter & Gamble and now helping brands optimize creative effectiveness through AI and behavioral insights, Neal shares practical strategies that retailers and manufacturers can apply immediately to improve shopper engagement and conversion. If you’re navigating today’s complex omnichannel environment, this episode offers a clear reminder: winning isn’t about more messaging — it’s about better-aligned messaging with how shoppers actually think and behave.

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