Can We Not? Business Is Hard Enough.
Hiring operations help for your small business is harder than it should be — and most founders are looking at the wrong things when they do it. Ashley Connell, CEO of Prowess Project, has spent seven years matching small business owners with operations partners. She's learned that the skills on a resume tell you almost nothing about whether someone can actually run your business alongside you. In this episode: * Why hiring for tech stack and job titles fails service-based business owners * How to find the right operations partner for your small business * The four-step framework Ashley's ops partners use from day one * Why delegating outcomes doesn't work — and what to communicate instead * How to know if you need an operations partner or if your processes need fixing first * What a two-week time study reveals that no hiring process can 00:00 The Need for Management 00:41 Welcome to Can We Not 01:41 Meet Ashley Connell 02:22 What is an Ops Partner 04:46 Meeting Leah 05:42 Flexible and Fulfilling Careers 06:59 The 97 Percent Statistic 07:38 The Matching Algorithm 10:47 Proven Results and Success Stories 13:14 Overcomplicating the Journey 15:38 Niching Down to Accounting Firms 17:22 Testing and Experimentation 19:22 Naming the Ops Partner 21:20 Experimentation With Intent 22:35 Accountability and Feedback 26:06 Four Step Delivery Method 29:03 Setting Clear Expectations 32:24 Behaviors Over Outcomes 34:28 Practical AI Integration 36:29 Time Study to Simplify 38:40 Closing Thoughts
40 episodios
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