Building Relationships and the Importance of Emotional Intelligence

Navigating AI and ServiceNow

In this episode, Davida Hardy reviews the building blocks of AI as we know it today and dives into ServiceNow Now Assist. To watch the full episode with video, check it out here [https://learning.servicenow.com/lxp/en/now-platform/tech-it-don-t-wreck-it-podcast-navigating-ai-and-servicenow?id=learning_course_prev&course_id=6f10b86b47a4a6d4850ec705f16d43c3].

Embrace Your Inner Strategic Technical Project Manager

In this episode, Amel Chehayeb discusses how to embrace strategy and avoid common pitfalls in strategic thinking. To watch the full episode with video, check it out here [https://learning.servicenow.com/lxp/en/pages/learning-course?id=learning_course&course_id=4dcc817297ce6d945b0b7ec11153af3b&child_id=b705adbf970e2594496bb5bfe153af44&spa=1].

Technical Skills vs Power Skills

In this episode, Rob Hood discusses how to differentiate between technical and power skills and how to convey the right content to the right audience. To watch the full episode with video, check it out here [https://learning.servicenow.com/lxp/en/pages/learning-course?id=learning_course&course_id=9bec4d7e878e29d071a687f7dabb355e&child_id=dc3b517797ca2594496bb5bfe153af5e&spa=1].

Building Relationships and the Importance of Emotional Intelligence

In this episode, Julie Bolstad shares how to employ emotional intelligence in building effective business relationships. To watch the full episode with video, check it out here [https://learning.servicenow.com/lxp/en/pages/learning-course?id=learning_course&course_id=ab8c853687466d50f2f443f7dabb35cf&child_id=cde4f03b8706a5d024e0bb39dabb3579&spa=1].

Ask Meaningful Questions

In this episode, Sarai McMahan discusses how to ask questions with the correct intent, tone and avoid common pitfalls. To watch the full episode with video, check it out here [https://learning.servicenow.com/lxp/en/pages/learning-course?id=learning_course&course_id=355cc53e878e29d071a687f7dabb35bd&child_id=5f6738338746a5d024e0bb39dabb3512&spa=1].