Tales from the Helpdesk (May26)

What is Slack? (Shorts)

Most businesses don’t realise this until it’s too late… They’re paying for multiple tools that do the same job. Slack. Teams. Email still in the mix. And suddenly communication gets messy instead of better. So where does Slack actually fit? And when does it make sense to use it? That’s exactly what we cover in this week’s Tech Wingman Web: www.pinpoint-networks.net Email: hello@pinpoint-networks.net

Tales from the Helpdesk (May26)

Forgotten passwords. Slow laptops. Wi-Fi that says it isconnected but still does not work. These are the kind of problems that waste time and frustrate teams every day.   In our latest Tech Wingman episode, we talk about the common issues our helpdesk sees again and again, and why the fix is often simpler than people expect.   If you want a better feel for the sort of everyday ITproblems that quietly chip away at productivity, this is worth a listen. Web: www.pinpoiint-networks.net Email: hello@pinpoint-networks.net

Passkeys, what are they and are they better than password?

Passwords have been around forever. So why are Apple, Google, and Microsoft all pushing passkeys? No typing. No remembering. No phishing links that trick you into giving anything away. Sounds great… but are they actually better? And what happens if you lose your phone? We’ve just covered this in a Tech Wingman episode, breakingdown what passkeys really are and whether they’re ready for everyday business use. Worth a listen if you use passwords at work (so… all of us). 🎧 Passkeys: what are they, and are they better than passwords? Web: www.pinpoint-0networks.net Email: hello@pinpoint-networks.net

Should you use Digital Signage (Shorts)

We see screens everywhere now.   Shops, cafés, offices, waiting areas.   But here’s the real question: Is digital signage actually useful, or just another thing to manage?   Most people think it’s about adverts. It isn’t.   In our latest Tech Wingman episode, we unpackwhere digital signage genuinely makes sense, where it quietly falls flat, andthe one-use case most businesses completely overlook.   It’s a practical look at whether it’s worth your time.   🎧 Should you use digitalsignage? Listen now. Web: www.pinpoint-bnetworks.net Email: hello@pinpoint-networks.net

What is a Data Centre? (Shorts)

You use a data centre every day and probably neverthink about it It sounds like something abstract, technical, or “in thecloud”.   But every email you send, every video call you join, andevery AI tool you rely on is powered by something very real, and very physical.   Most people picture data centres as distant, invisibleplaces that do not affect how they work. That assumption is becoming harder to ignore.   In this short Tech Wingman episode, we break down what adata centre actually is, why they have become so important, and why they aresuddenly showing up in conversations about energy, cost, and the future oftechnology.   If you have ever wondered what is really happening behindthe scenes of “the cloud”, this episode will put it into plain context. Web: www.pinpoint-networks.net Email: hello@pinpoint-networks.net