What Fast Casual Tech Is Working vs. What's Just Hype

What Fast Casual Tech Is Working vs. What's Just Hype

On this episode of TechConnect, host David Sholkovitz speaks with Cherryh Cansler, VP and Publisher of FastCasual.com, to explore how technology is reshaping the fast casual dining experience. From self-order kiosks and mobile apps to AI-driven forecasting and kitchen automation, they unpack how brands are using connected systems to improve operations, elevate the guest experience, and better support employees. Together, they examine the growing mix of dining options, the rise of ghost kitchens and digital pickup formats, and how restaurants are adapting to meet the expectations of every generation. Plus, they tackle a critical question facing operators today: which technologies are truly making an impact, and which are just hype?

Turning Interactions Into Connections: Tech and Community Policing

On this episode of TechConnect, host David Sholkovitz speaks with John Verdi, founder of Hey Blue!, to discuss how technology can strengthen relationships between police and the communities they serve. John shares his journey in law enforcement and how those experiences led him to create an app that gamifies positive police-community interactions through points, rewards, and measurable impact. Together, they explore why relationship-building matters for modern law enforcement agencies and how thoughtfully designed technology can help foster trust and connection. This episode offers a unique perspective on tech in policing - less about tactics and more about embracing connection to better serve communities.

QSR Decoded: How Industry Leaders Use Technology to Remain Competitive

On this episode of TechConnect, host David Sholkovitz meets with Danny Klein, VP editorial director at QSR Magazine and a LinkedIn Top Voice to discuss the evolving QSR and foodservice landscape. They discuss how operators are navigating a growing maze of technologies while working toward more unified solutions that help them do more with data and better support day-to-day operations. Together, they explore what drives transactions across different types of QSRs and how brands are balancing technology innovation with a seamless customer experience. Plus, they dive into key findings from a recent QSR Drive-Thru report and the fast-changing KPIs redefining success in the industry.

Inside STAR Ambulance: How Technology is Reshaping Emergency Services

On this episode of TechConnect, host David Sholkovitz meets with David Peck of Statewide Transfer Ambulance & Rescue (STAR) Ambulance to discuss how technology is transforming emergency response. David shares how software and real-time connectivity help STAR manage its fleet, patient data, medical devices, and hospital communications which keep operations running smoothly every day. Plus, they look to the future of EMS, including the role of AI, wearables, and telehealth, and how crews are preparing for an increasingly tech-enabled field. This episode offers an inside look at STAR Ambulance and the evolving future of emergency services.

Mission-Ready Technology: Enabling People, Process, and Innovation Across Defense Operations

On this episode of TechConnect, host David Sholkovitz speaks with Max Pino, retired Navy officer, DoD expert, and CEO of a small business, about what it takes to deliver technology that works in the DoD's most complex, high-stakes environments. Drawing on more than 27 years of experience, Max explains why innovation isn't just about adopting new tools - it's about enabling people, evolving processes, and ensuring teams in the field have secure, reliable technology to accomplish their missions. They discuss the realities of modernizing legacy systems, strengthening cybersecurity without overburdening operators, and preparing for emerging technologies like AI and automation. Plus, Max shares advice for the next generation of defense technologists responsible for building resilient, mission-ready systems where failure is not an option.