The Academy Presents podcast
In this episode, host Angel Williams talks with Jason Martins about how modern property management systems are changing the way multifamily investors operate. Jason shares how he runs properties remotely using software to manage work orders, maintenance requests, tenant communication, and day to day operations without being onsite. He breaks down how tools like AppFolio streamline workflows, improve efficiency, and reduce the need for physical processes like paper logs and on site coordination. Topics Covered • Remote property management and running operations from anywhere • Using software to manage work orders, maintenance, and tenant communication • AppFolio pricing structure and add on services • Efficiency versus hands on operations in multifamily investing • The role of technology in modern real estate management • Tenant experience and communication through centralized systems • The shift from storing materials to on demand ordering from suppliers • Balancing affordability strategies with value add property management approaches • When to bring property management operations in house • Emotional boundaries and professionalism in tenant relationships Quotes * “Anyone who wants to be an owner operator or bring management in house into your multifamily company, you can do this too.” * “If you have built that up, you can run your business from anywhere. It's amazing on your phone and everything.”
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