Episode 2: Agentic automation for SMEs with Manjit Johal, Co-Founder & CTO of Kritmatta

Episode 3: Capturing knowledge with AI with Amrit Chandan, CEO & Co-Founder of Lorefully

Amrit is a Forbes 30 Under 30 alum and a force of nature in the UK tech scene. We took a deep dive into how he’s pivoting from the world of renewables to capturing "knowledge gems" with his new venture, Lorefully. Here are 3 quick takeaways from our chat: * Stop Losing Your Best Ideas: Every time experts gather for a workshop or event, brilliant ideas walk right out the door when the lights go down. We discussed how Lorefully uses AI to turn that disappearing "brain trust" into permanent, actionable data. * * Find the "Toothache": Amrit’s rule for pivoting? Don't build a vitamin; build a painkiller. If your customer doesn't have a "deep toothache" they’d pay anything to fix, you haven't found your product-market fit yet. * * The People Factor: We often obsess over the tech, but Amrit reminded me that every business problem is ultimately a people problem. AI should augment human expertise, not replace the soul of it.

Episode 2: Agentic automation for SMEs with Manjit Johal, Co-Founder & CTO of Kritmatta

THE AI EPOCH | EPISODE 2: BEYOND THE CHATBOT—BUILDING RELIABLE AI AGENTS WITH MANJIT JOHAL In this episode, host Joe Watkins welcomes Manjit, a 3-time founder and veteran architect (formerly of Ocado and HBO), to discuss the shift from experimental AI pilots to enterprise-grade automation. As a co-founder of Kritmatta, Manjit shares how his team is solving the "trust gap" by building AI agents that are deterministic, auditable, and grounded in real-world business context. KEY TAKEAWAYS FROM THE CONVERSATION: * The Problem with "Prompt Chains": Why traditional chatbots often fail in business settings due to hallucinations, and how Kritmatta uses fixed execution graphs to ensure reliability. * The System of Context: A look at the technical challenge of "entity resolution"—connecting a stray WhatsApp message to a specific HubSpot deal and an email thread to create a unified knowledge graph. * SME-First Automation: Why small to medium enterprises (starting with recruitment firms) are the "wedge" for AI adoption, as they often lack the engineering teams to build these complex systems themselves. * Multi-Agent Situational Awareness: A peek into the roadmap where multiple agents across different channels (LinkedIn, Calendar, CRM) share intelligence to assemble insights automatically without being asked. * The "Boring" Rule of Success: Manjit’s advice for business owners: don't start with a grand vision. Instead, pick one "boring," repetitive process, put a human in the loop, and scale only once trust is earned.

Episode 1: Navigating the world of AEO & GEO with Lucile Ripa, CEO & Founder of FanePath AI

THE AI EPOCH | EPISODE 1: NAVIGATING THE NEW ERA OF AI SEARCH WITH LUCILE RIPA The transition from traditional SEO to AI-driven search is transforming how brands reach their audiences. In this debut interview, host Joe Watkins, Managing Director at Epoch AI Consulting, sits down with Lucile Ripa, founder of FanePath AI and former Head of Analytics at Wunderman (WPP). Together, they dive into the complexities of Large Language Model (LLM) optimization and how marketeers can adapt to a landscape dominated by players like OpenAI and Anthropic. In this episode, we explore: * The Evolution of Search: Why traditional SEO is no longer enough in the age of AI chat. * Strategies for Visibility: How FanePath AI helps global companies stay relevant across different AI providers. * Tactical Advice: Practical tips for navigating AI search optimization and evolving ad models. * Unified vs. Fragmented Strategies: Does a single approach work for both ChatGPT and Claude? Whether you're a data leader or a marketing professional, join us for a deep dive into the front lines of the AI Epoch.