Why Patients Come Second: Dr. Britt Berrett on Putting People First in Healthcare Leadership

Designing Great Mondays: Josh Levine on Culture, Purpose, and the Best Boss

What makes company culture more than a buzzword? In this episode of The Best Boss Podcast, Diane Scott talks with Josh Levine, author of Great Mondays, founder of Great Mondays [https://greatmondays.com/], and host of Great Mondays Radio. For over 15 years, Josh has guided leaders in creating meaningful and sustainable cultures that attract and retain top talent. Josh shares why culture is not a one-time initiative but a business skill that must be nurtured like finance or operations. He explains how purpose beyond profit helps employees stay engaged, and why the best bosses give people freedom within guardrails so they can make great decisions. If you’re a leader seeking to inspire your team and cultivate a lasting culture, this conversation provides practical steps and a fresh perspective on how culture, purpose, and leadership intersect to create workplaces that people love. Send us Fan Mail [https://www.buzzsprout.com/2342929/fan_mail/new] Share your Best Boss Story by visiting us here: Best Boss Stories [https://dianescottinc.com/best-boss-stories/]

How to Repair Trust and Redirect Disruptive Employees (Part 2)

Disruptive employees can deliver results while quietly harming trust, morale, and performance. In this Best Boss episode, Diane Scott shares a practical three-step process leaders can use to turn disruption into constructive impact. Learn how to take full ownership, replace trigger-driven reactions with intentional responses, and repair relationships so that culture and performance improve together. What you will learn * How to spot subtle disruptive behaviors that erode psychological safety * When to coach instead of defaulting to termination * A three-step turnaround: ownership, triggers to responses, relationship repair * What leaders own versus what employees own * How early intervention protects culture and retention Who this is for Executives, senior leaders, HR and talent leaders, and managers responsible for culture, retention, and team performance. Learn more or work with Diane at https://dianescottinc.com [https://dianescottinc.com] Send us Fan Mail [https://www.buzzsprout.com/2342929/fan_mail/new] Share your Best Boss Story by visiting us here: Best Boss Stories [https://dianescottinc.com/best-boss-stories/]

How to handle disruptive employees without losing your best people

Disruptive employees can deliver results while quietly harming trust, morale, and performance. In this Best Boss episode, Diane Scott shares a practical three-step process leaders can use to turn disruption into constructive impact. Learn how to require full ownership, replace trigger-driven reactions with chosen responses, and repair relationships so culture and performance improve together. What you will learn * How to spot subtle disruptive behaviors that erode psychological safety * When to coach instead of defaulting to termination * A three-step turnaround: ownership, triggers to responses, relationship repair * What leaders own versus what employees own * How early intervention protects culture and retention Who this is for  Executives, senior leaders, HR and talent leaders, and managers responsible for culture, retention, and team performance. Work with Diane  Learn more at https://dianescottinc.com [https://dianescottinc.com] Send us Fan Mail [https://www.buzzsprout.com/2342929/fan_mail/new] Share your Best Boss Story by visiting us here: Best Boss Stories [https://dianescottinc.com/best-boss-stories/]

Trust: The Hidden Key to Retention and Great Leadership with Dr. Katherine Meese

In this episode of The Best Boss Podcast, Diane Scott sits down with Dr. Katherine Meese, a nationally recognized expert in organizational behavior and co-author of The Human Margin: Building the Foundations of Trust [https://a.co/d/g0ynyd8] with Quint Studer. Dr. Meese is reshaping the future of healthcare leadership by bringing science-backed insights to one of the most critical aspects of organizational success: trust. Together, they explore why trust is not only foundational to performance, but also to wellbeing and retention. Dr. Meese shares groundbreaking research on the “middle management trust gap,” why cohesion and communication across all levels of leadership matter, and how leaders can rebuild trust once it’s been lost. From practical strategies like clarifying expectations to developing leaders for competence, this conversation offers actionable steps for anyone seeking to become the kind of boss people want to follow. She also shares the story of her own best boss, the late Chuck Stokes, and what made his leadership unforgettable. His example echoes the number one trait identified in Diane’s research: the best bosses believe in their people and bring out strengths they didn’t know they had. Whether you’re leading in healthcare or any other industry, this episode will inspire you to think differently about trust, leadership, and legacy. Send us Fan Mail [https://www.buzzsprout.com/2342929/fan_mail/new] Share your Best Boss Story by visiting us here: Best Boss Stories [https://dianescottinc.com/best-boss-stories/]

Why Patients Come Second: Dr. Britt Berrett on Putting People First in Healthcare Leadership

What if the best way to take care of patients is to stop putting them first? In this episode of The Best Boss Podcast, Dr. Britt Berrett, former hospital CEO, national speaker, and co-author of Patients Come Second [https://a.co/d/2qzbdU2], shares why prioritizing your team is the true foundation of exceptional healthcare. From turning around toxic work environments to redefining what it means to be a "best boss," Britt explains how leaders can inspire trust, push teams toward excellence, and celebrate success in ways that truly matter. He also reflects on his own “best boss” and the lessons that shaped his career. Whether you’re in healthcare or leading in any industry, this conversation will challenge you to rethink leadership and remind you that great outcomes start with great teams Send us Fan Mail [https://www.buzzsprout.com/2342929/fan_mail/new] Share your Best Boss Story by visiting us here: Best Boss Stories [https://dianescottinc.com/best-boss-stories/]