The BREW Life
In this episode, we will be talking to Ms. Ros Juan of Commune Coffee. We have discussed a lot of things here but we focused on how she started with coffee and her exposure in Shanghai, understanding the mind of an entrepreneur on starting the business and marketing it. We have also tackled her current project, the Frontline Feeders and how they are helping not only the medical frontliners but also the employees of the businesses they tap in this time of Pandemic. Commune can easily be overlooked as coffee shop because of its low-key design that pretty much looked like an extension of your living room which gives this coffee shop its own unique charm. But not Ros. She is someone you can certainly notice form afar as she is not afraid to be in her own skin. She is confident in who she is and what she does because she knows what she wants to achieve. She believes that to pursuit your dream cafe, you should know how to roll with the punches, develop a tolerance for failure and learn when to stop. The best customer service for her is, to make the customers have good experience while they were in the coffee shop. It's given that the food is great, coffee is great but it's more important that they are comfortable, that they enjoy it, that it's cozy for them. Overall, good experience because it's the entire thing and not just the coffee.
3 episodios
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