Psych Safety for Leaders | Curious Now 39

Psych Safety for Leaders | Curious Now 39

Moving our series on psych safety to the team level: how do we set expectations regarding things like reporting mistakes, managing uncertainty, or how we’re going to depend on one another? https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822 As a leader, we’re in charge of setting standards for issues like, whose voice gets heard in meetings? Who gets to decide when we’re done talking about a topic, and are going to move on? You can see how this is incredibly relevant on the floor or in the unit. The standard of prioritizing what we get to spend time on -- and what we don’t -- can be an unspoken, but fundamental part of the culture of our team. We can also test whether our current dynamic is working through a simple paradigm: if it doesn’t feel socially comfortable to name how decisions are made in the current system out loud, then the current process probably can’t stand up to critique and needs to be changed. Workout of the Week: State aloud, in a meeting, what the decision process for a decision being made is going to be. Leadership Coaching from Jenny Rudolph: https://harvardmedsim.org/personal-leadership-coaching-with-jenny-rudolph/ #healthcaresimulation #nursing #medicine #debriefing #leadership

Psych Safety: Boundaries & the Cost of Growth | Curious Now 38

Psych Safety: Boundaries and the Cost of Growth | Curious Now 38 Why are we talking about boundaries in a series on psych safety? When we can’t hold consistent standards for ourselves and what we will tolerate, that unpredictability begins to undermine our team’s feelings of safety: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822 As we start to change ourselves and the way we interact with people and systems around us, we will often encounter what psychologist Harriet Lerner called “change-back reactions,” with the people we were in some sort of set pattern with acting out or demanding we go back to how we were before. How can we maintain a center of calm and confidence, and know that changing is the right thing to do? Workout of the Week: Identify a safe modest test where you can experiment with setting a boundary. Pick an area where you are prepared to withstand any change-back reactions you encounter. Leadership Coaching from Jenny Rudolph: https://harvardmedsim.org/personal-leadership-coaching-with-jenny-rudolph/ #healthcaresimulation #nursing #medicine #debriefing #psychsafety

Psych Safety: The Tradeoffs of Staying Silent | Curious Now 37

Where’s the line between requests and boundaries that we’re comfortable making, and ones that seem impossible to set? https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822 How do we recognize the trade-offs we are called to make when we are considering setting a boundary about what we will and won’t do? The reason we think about this in the context of psychological safety is that losing track of these boundaries can create an underlying emotional volatility—where we go along to get along until it’s too late and then bubble over or explode. In duos, the consequence to psych safety is not just a loss of our own feelings of safety, but the fact that our teammates can’t trust us to tell them when there’s a problem, which degrades their safety as well. Workout of the Week: Notice and name tradeoffs that are coming up for you—when setting a boundary, granting a request, or making a compromise. Leadership Coaching from Jenny Rudolph: https://harvardmedsim.org/personal-leadership-coaching-with-jenny-rudolph/ #healthcaresimulation #nursing #medicine #debriefing #climbing

Psych Safety in Duos: Seeing & Being Seen | Curious Now 36

How do we offer the kind of connection our teammates need to strengthen psychological safety in our teams, especially in duos? https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822 In the still-face experiment, not receiving the kind of mirroring or attention that infants expected led to rapid deregulation of emotion. We see similar types of emotional deregulation when adults are not seen and heard the way they expect to be by their teammates. Our teammates’ bids for connection can come in many forms, and they can also be deeply unskilled—whether through argument, complaint, or passive aggression. How can we hear what’s being asked for, especially if the request lands unpleasantly on us? Workout of the week: Catch moments where connection is being sought, and offer it. This can be checking in on a weak social signal, or understanding when someone is making an unskilled bid for connection and treating them generously with your attention or patience. Leadership Coaching from Jenny Rudolph: https://harvardmedsim.org/personal-leadership-coaching-with-jenny-rudolph/ #healthcaresimulation #nursing #medicine #debriefing #climbing

Developing an AI Tool that Gets Teams Ready | DTBR #5

A clinical situation involving a violent patient led Dr. Henrique Arantes and team at Hospital Universitário Sagrada Família in Araguari, Brazil to examine whether it would be possible to use AI to quickly design an effective readiness plan around de-escalating violent patients in conjunction with a new safety protocol in their hospital: https://www.harvardmedsim.org/blog/ an-easy-free-ai-tool-that-gets-your-teams-ready This gap, with a lot of risk to provider safety and morale, led to his creation of the first draft of a Readiness Planning Tool, which was refined with the help of the CMS-ALPS Senior Director Chris Roussin. Now deployed in CMS affiliate programs across multiple hospitals, health systems, and countries, the tool allows teams to create context, refine goals, and implement best practice trainings much faster in response to hospital needs and sentinel events. On the Dare to Be Ready Podcast from the Center for Medical Simulation, Henrique, Chris, and CMS Assistant Director of Instructional Design James Lipshaw give a step-by-step walkthrough showing how to use AI tools effectively to partner with people around what they actually need, rather than imposing solutions from the top down. This podcast episode is available to watch on Youtube or to listen on Apple Podcasts or wherever you listen to podcasts. Youtube: https://youtube.com/medicalsimulation/ Podcasts: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822 Access the Readiness Planner App: https://gemini.google.com/gem/1Pajk5Ayc6gMeg9-XsKpMZgSsAEx9AAGX?usp=sharing How to use the tool: In order to use the tool, you will need a Google account and to agree to the Google Gemini terms of service. When you open the tool for the first time, it will appear to be the standard blank Google Gemini screen. Type in anything (“hi”) and hit enter and the actual Readiness Planning tool will launch. #healthcareai #aiinhealthcare #clinicaltraining #medicine #nursing