The Collective Genius Podcast
In this episode of the Collective Genius Podcast, host Leanne Barnes sits down with Amanda Dean—fractional operator, CSO coach at Sharper Business Solutions, and one of the most experienced team builders in the real estate investing world. Amanda spent 18 years at Tennessee Homebuyers growing from a two-person garage startup to one of Nashville's most recognized home buying operations, sitting in every seat from admin assistant to CEO along the way. Now she travels the country working with 40-plus real estate teams a year, and in this episode she walks through the award-winning presentation that earned her a belt at the Collective Genius: Five Habits That Build Rockstar Teams and Five That Break Them. From creating a winning culture by design to the likability trap that quietly caps so many businesses, this is one of the most practical and immediately actionable episodes in the show's history. If you lead a team—or want to—this one is required listening. Timeline Summary [0:51] – Welcome and intro to Amanda Dean, CSO coach at Sharper Business Solutions [1:58] – What Amanda does today: coaching and consulting 40-plus real estate teams a year [3:39] – 18 years at Tennessee Homebuyers: from two people in a garage to a full leadership team [4:25] – Sitting in every seat—admin, TC, project management, brokerage, construction—before becoming CEO [8:06] – Why Amanda left even though she could have stayed, and what she misses most about the team [10:05] – Intro to the presentation: Five Habits That Build Rockstar Teams and Five That Break Them [10:55] – Habit 1: Create a winning culture—by design, not by default [12:26] – Recognition rituals, record walls, and why winning culture needs to be intentional [15:18] – Habit 2: Invest like you mean it—budget for your team's growth, not just your own [16:20] – Cross training: why walking a mile in another role builds appreciation and retention [19:07] – Habit 3: Lead people, manage process—people hate being managed, processes love it [19:50] – Path of progress: why every hire needs a visible growth trajectory [22:28] – Paint by numbers: how to give new team members clarity without micromanaging [25:33] – Habit 4: Make decisions based on what you know, not how you feel [27:34] – Staying focused on what works instead of chasing what sounds good [30:53] – Habit 5: Celebrate the lessons, not just the wins—why safe-to-fail cultures grow faster [33:21] – Praise publicly, criticize privately—and always address behavior, not the person [37:38] – Bad Habit 1: Chasing shiny objects—and the one filter that separates distractions from real opportunities [39:32] – Why AI is not a shiny object—and the 13-week AI education program Amanda is running with teams [42:07] – Bad Habit 2: Keeping low performers too long—and why it's actually selfish to hold on [43:58] – Bad Habits 3 & 4: Avoiding tough conversations and micromanaging—two sides of the same trust problem [48:32] – Bad Habit 5: Falling into the likability trap—you're not running for prom queen [52:18] – How to get started: be intentional, ask for feedback, and put culture on the calendar [54:41] – How to connect with Amanda and access the free business assessment [55:36] – Amanda's ten years in CG and her favorite memory from the community 5 Key Takeaways 1. Culture Is a Design Choice, Not a Default – Ping pong tables don't build culture. Intentionality does. Define your core values, hire and fire by them, and recognize the people who live them out loud. 2. Lead People, Manage Processes – People hate being managed. Give them clarity, a path of progress, and the autonomy to do their job. Reserve your management energy for the process, not the person. 3. Make Decisions Based on What You Know, Not How You Feel – "I feel like direct mail isn't working" is not data. The best leaders ask one clarifying question constantly: do we know that, or do we just feel that? 4. Don't Keep Low Performers Too Long – B players don't get raised up by A players. They bring them down. Keeping someone in a role they're not suited for isn't loyalty—it's selfishness. Hire slow, fire fast. 5. Celebrate the Lessons, Not Just the Wins – Teams that are afraid to fail stop making decisions. Create an environment where mistakes are learning opportunities, feedback is private, and 80% done is better than nothing done. 6. Links & Resources * Sharper Business Solutions – Amanda's coaching and consulting hub: businessstartersolutions.com (includes a free team culture and business assessment) * Amanda on all socials: @AmandaEnglishDean * ExploreCG.com – Learn more about the Collective Genius community If this episode gave you clarity on what's holding your team back—or showed you what a winning team actually looks like from the inside—share it with a fellow operator who's been struggling with people problems. Odds are, they're actually process problems. And if you want to be in the room with leaders like Amanda, head to ExploreCG.com to learn more and apply.
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