The Contractor's Edge
Demand is different in 2026, but contractors who stay intentional (and disciplined), will take market share. In this episode Mike and Anthony recap what their seeing in the home service industry, how it's affecting clients, and how you can get ahead in your business if you play your cards right. Service demand is still there, but the buyer is more cautious, and the contractors who tighten lead management, follow-up, and rehash will continue to win leads and grow year over year while their competitors panic. Learn which operational leaks are slowly killing your ROI (missed calls, slow follow-up, weak objection handling), and why "cheap leads" can end up being the most expensive thing you spend your budget on. If any of these are happening in your business, this episode is for you: * You're "getting leads" but your schedule is still light. * Your team is letting calls ring 7–8 times, then calling back hours later. * Homeowners are saying "we need to think about it" more often than last year. * Your close rate is sliding and your sales cycle is longer. * You're tempted to cut marketing or jump to aggregators because CPL went up. Timestamps: * 02:10 Lead management is still broken (missed calls, slow callbacks) * 06:30 Why call handling is not "easy" (it's revenue protection) * 10:15 Homeowner behavior shift: more hesitation, longer sales cycles * 14:10 Do not cut marketing too early (avoid emotional decisions) * 17:20 Cheap leads trap + why aggregators hurt ROI * 21:00 Do not overreact to short-term dips (headline-driven weeks) * 24:00 Fix the sales process for hesitant buyers (education + trust) * 27:40 Rehash: the market share lever most contractors ignore * 33:10 Staying consistent wins 2026 (stop "day trading" your budget) * 37:00 Contractors Edge Playbook: what's inside + who it's for * 40:10 NFRA Conference plug (June 23-26) + live interviews *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" data-turn-id= "request-69c43826-e070-832e-a185-20276190ee07-3" data-testid= "conversation-turn-38" data-scroll-anchor="true" data-turn= "assistant"> If demand feels choppier, leads feel inconsistent, and you're hearing "we need to think about it" more often, the Contractor's Edge Growth Playbook helps you pinpoint the real bottleneck and fix it with a step-by-step plan. Diagnose the problem (lead diversification, unclear offer and brand, weak website conversion, KPI confusion, and lead and call management leaks) and identify the next right move based on your revenue stage - because what works at $3M does not work at $5M, and what works at $5M breaks at $7M. For $99, less than the cost of another bad lead, you'll have clarity you can act on immediately and a repeatable framework to drive better leads and a better year. Ready to stop the leaks and win market share this year? Get the Growth Playbook now and install the systems that create leads and predictable growth. https://yourcontractorsedge.com/growth-playbook [https://yourcontractorsedge.com/growth-playbook] Connect With The Contractors' Edge Hosts: Mike Stiers on LinkedIn: https://www.linkedin.com/in/michaelstiers/ [https://www.linkedin.com/in/michaelstiers/] Anthony Brown on LinkedIn: https://www.linkedin.com/in/anthony-brown-419009106/ [https://www.linkedin.com/in/anthony-brown-419009106/] Podcast Sponsored By: Greenbaum Stiers Strategic Marketing GroupThe all-in-one marketing and growth solution for contractors and business owners looking to create predictable leads and revenue. Learn more about our services and approach at www.greenbaumstiers.com [https://www.greenbaumstiers.com] Visit The Contractors' Edge Website: www.yourcontractorsedge.com [https://www.yourcontractorsedge.com] Visit us LIVE at The NFRA Annual Conference: https://foundationrepair.org/nfra-events/35-260623/main [https://foundationrepair.org/nfra-events/35-260623/main]
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