The Manager's Mic With Paul Leon
Bad feedback can quietly damage team trust, even when a manager has good intentions. In this episode of The Manager’s Mic, Paul Leon shares lessons from managing 17 direct reports and explains how new managers can give feedback that builds rapport instead of breaking it. This conversation covers why self-awareness matters, how intention and impact are not the same, and why psychological safety is critical when giving feedback. Paul Leon also breaks down a simple feedback framework for managers: be timely, be specific, and stay forward-looking. For new managers, feedback is not just about correcting behavior. It is an opportunity to build trust, improve communication, and create a safer team culture where employees feel comfortable speaking up. Chapters 00:00 Why Bad Feedback Damages Team Trust 03:13 Self-Awareness for Better Manager Feedback 04:23 Fast Feedback Loop: Timely, Specific, Forward-Looking 06:29 Three Feedback Rules for New Managers 07:32 Building Rapport Through Difficult Conversations Watch or listen to more from The Manager’s Mic on tips for new managers * https://www.themanagersmic.com/ [https://www.themanagersmic.com/] Legal Disclaimer Leonsolutions, LLC, and the content it produces are for educational purposes; your results may vary. No guarantee of results is claimed. The publisher of this content is not responsible for any actions taken or not taken as a result of reading, watching, or listening to our content.
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